Posting on behalf of SIL, she wants to know opinions as there has been a bereavement in the family and as a result she has had to withdraw her DN's independent school place this term over the summer holidays.
The school, on the back of extenuating circumstances, have kindly not charged for the term's fees but are keeping the (substantial) deposit. This leaves SIL in a tricky situation financially as the bereavement has left her in an awful financial mess.
Is there anything she can do to try and get the deposit back, or any precedent for this sort of thing? The T's and C's say the minimum financial penalty is retention of the deposit but the section about extenuating circumstances is rather vague.