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If you buy or sell items on eBay, you will find tips and advice on this forum.

If you change your mind about an item, what's the worst that can happen?

6 replies

Jeudi · 08/07/2010 18:22

I've bought something very large and expensive (motor vehicle) and want to back out for several reasons:

  1. The seller is quite unfriendly, very brusque and very hard to get hold of - he just seems to ignore emails for days.
  1. He told me after I won it that I can't drive it home as it has no tax - and hasn't offered to get some even if I paid him to - I can't tax it without the V5.

It is about 60 miles away and I can't get it home unless I drive it. My original mistake was seeing a trade ad for a similar one and thinking it was his - the ad said he would deliver it, so I assumed he would. It wasn't his ad but I did ask before the auction finished, and got no reply.

'Assume nothing' is always a good saying in hindsight.
So basically it's something that would require considerable effort to actually get home, and he isn't being at all helpful about it. Or even speaking to me.

I have emailed early this morning (again - about my seventeenth email this week, only two of which he has replied to) asking him to cancel the transaction for the above reasons. I have apologised profusely. He won't lose anything if he cancels it.

I have said I will leave good feedback as it is my own fault for getting the ads mixed up.

Also, I noticed it said on the listing 'retunrs accepted' so basically, what I want to know is, can he get horrible and start legally demanding the money or anything like that? I haven't heard anything for about 36 hours despite asking loads of questions such as for his address for collecting it, and how it got on at the MOT he was taking it for today.

Zero contact. He has negative feedbacks already for poor communication.

I want - actually NEED - to bid on a different, nearer one in the next 24 hours or my insurance will go under, so if I don't hear from him am I safe to go ahead?

I hate doing this but do feel it is semi justified this time - if he was being more helpful I would want to follow through but he's just like 'it's not my problem' kind of person and it has put me right off.

Thanks for any input.

OP posts:
Tortoise · 08/07/2010 19:09

Not much they can do if you haven't paid really.
I would go ahead and bid on the one you want. They have no way of making you complete the transaction and can understand why you don't want to go ahead.

If there was another bidder they can do a 2nd chance offer.

Jeudi · 08/07/2010 20:07

Thankyou...have also rung ebay who said there shouldn't be a problem though I might get an unpaid item strike. It's ok as I don't have any others still on the account so won't get struck off - the listing does say about returns and it is a business seller so they are obliged to accept things back. It's just that I haven't paid for it yet.

OP posts:
Jeudi · 08/07/2010 21:54

Well I just had a payment reminder from ebay...I think that's what they do when the seller is pissed off and is going to make it difficult for you

I feel awful.
He's not emailed ONCE - not about the MOT, not about cancelling the sale, not about where to collect it from. What an arse.

OP posts:
sixlostmonkeys · 09/07/2010 07:58

payment reminders are automatic (I'm about to go into my account and try and disable the automaticness (not a real word)

Don't worry about ebay, concentrate on the fact it's your money and an untrustworthy car seller.

Flighttattendant · 09/07/2010 10:27

Oh brilliant - thankyou Six. I did wonder about the automatic thing and maybe it was part of selling manager etc? Anyway still not a peep from him, so tis tres bizarre.

I am sure he isn't dodgy as such, but when I can't get hold of a person it makes me feel like I'm being a nuisance and don't want to deal with them. He's a bit passive aggressive I think. It's like he can't be bothered - well, neither can I then!

When I rang him before it finished he was similarly offhand - and according to his v nice wife, whom I got at their home number, I was VERY lucky to get an answer on his mobile!

I've found something with a very nice helpful seller instead so am going with that.

Thankyou

Flighttattendant · 09/07/2010 10:27

ah sorry that was me!

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