Asking for refund eight months later...what is fair?

[AtlantisLegoDuplicates]

I sold something to a nice woman about 8 months ago. Unfortunately despite my trying my best, and sending it special delivery, it took a knock and had very minor, fixable damage in transit.

The woman said she was not worried about it, could fix it in 5 minutes with a bit of glue but we should claim through RM as it was insured. So, I put in a claim, put in a lot of stress and effort getting silly quotes (it was a £5 repair by a professional) and RM refused to refund anything saying the packaging was to blame.

Well, anyway - I offered repeatedly to compensate her anyway, but she kept saying 'don't worry about it, only if you get something back from them'. We had a few good conversations but she did go on and I became preoccupied in something and we eventually drifted off it.

I had an email just now from her, saying she is about to sell the item and was wondering if I would still be prepared to refund something - she is the kind never to let something drop, which is fair enough but when she refused my offers then, I figured she mihgt leave it.
I have apologised for losing touch, and offered £10 as a gesture, asking if she feels this is fair - I pointed out, in passing, that I had been confised as to what to do since she didn't want me to refund her when I originally offered to.

Now I am anxiously awaiting a cross email saying no, how dare I, it isn't nearly enough - though she might be fine about it. I don't know what's fair and just want rid of her harrassing me tbh.
Any thoughts? It's not that I don't want to pay her something towards a tube of glue but she is very very persistent and it upsets me, she wanted a relationship rather than a transaction, and seems rather dog-with-bone about many things.

How can I end this satisfactorily?

I'd tell her to get lost (only in nicer words). If she accepted a damaged item then she can't legally return 8 months later and ask for some money. You can't do this in a shop, if you buy something knowing it's faulty then you can't go back 8 months later and ask for a further discount.

Personally I wouldnt have responded to her latest email. Would have just ignored ignored ignored. She sounds bonkers.

I would say no to her. What did you sell her?

8 months on is just her taking the piss.

You have offered her £10 as a gesture of goodwill. Dont ask her if it is ok, just refund it to her paypal and get on with your life.

Thanks...yes it seems a bit unfair really, but then, she was understanding at the time, she really put me through my paces as a seller and I did what she asked, and she helped a lot too with the claim etc.

I like her, but am feeling bullied. I think she just wants a final resolution, despite the fact it was so long ago - I said I would pursue it further but it seemed pointless, really.

Anyway hopefully she will accept the tenner and go away...i half knew she might do something like this. In fact I considered sending her granddaughter a book token or something in lieu just to resolve it, but didn't as I didn't know if it would be appropriate or not. If she had said 'yes thankyou I'll accept your offer, send me £10' or whatever then I'd have done it but no, I had to work for it iyswim.

i find people like this really hard.

She is elderly and a bit batty but great, really. We had some good chats, but the thing is she likes to be very concise and sent me loads of stuff about how my item was interestingly different from how I had described it - in a knowledgeable versus not-so-knowledgeable kind of way, not a bad way as such.

It's an antique doll body. Sounds freakish, but they are lovely things once a suitable head is attached!

Jeepers. I would ignore her now.

8 months later and still in communication ?

I think she is really hard work !

Extremely hard work!

Thanks...she did eventually accept my offer of £10 last night, so I sent it and slammed the door on her arse (figuratively)

She was like 'Oh that was very quick!' I nearly said 'yes well if you had let me do that last year you silly old bat, it would have been much less work for each of us!' But I didn't. She said she would write again with all her news but that one will get deleted instantly.

Honestly - the antique thing on ebay is awful. You get the same clan of people, all the time, 'Ooh so and so had this item, I remember bidding last time it was on' etc etc and most of them are weirdos tbh Well out of there I tell you.