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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Ebay has not paid a charge of 25p, what should i do?

18 replies

PavlovtheCat · 15/02/2010 09:51

Now i know that sounds silly but...

i have sold an item for 99p, fine, i knew it would probably only go for that, but 99p is 99p! Anyway, i did not change the postage from another item, and will lost about 40p on this. This person has paid by paypal e-cheque and there is a fee of £25p that has come out. So this means that I will have made a grand total of 25p!!! Once i take wrapping into account it is so not worth it. Shall i just give these jeans away to her, or cancel the transaction, or charge her the 25p? (which seems so wrong!).

Problem with just giving it away is i have already reduced postage for an international person due to her owing 60p and it not being worth the possible negative feedback. So I will be down money by this point if i give it away.

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PavlovtheCat · 15/02/2010 09:51

title should say ebayer, not ebay

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sixlostmonkeys · 15/02/2010 10:03

do you mean a paypal fee of 25p?

PavlovtheCat · 15/02/2010 10:03

yes, paypal fee, due to using e-cheque

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sixlostmonkeys · 15/02/2010 10:10

it's nothing to do with the echeque bit of it - you always have to pay a paypal fee and you can't pass this cost onto the buyer.
It's always best to take all fees into consideration when deciding on your opening bid price

PavlovtheCat · 15/02/2010 10:13

i don't appear to have been charged for the other things i have sold though? i have been charged by ebay there charges, which are mine, so i get charged again by paypal too? in that case, i cannot charge her, you are right.

The only charge i noticed was international charge for converting it?

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NoahAndTheWhale · 15/02/2010 10:14

I think you have to accept that on this transaction you will lose money. Annoying but true. Hopefully you will make it up elsewhere. You can't pass the cost of paypal etc onto the buyer.

WingedVictory · 15/02/2010 10:21

I agree with sixlostmonkeys about taking fees into consideration. I tend to add the PayPal set fee to my P&P (an approximate uplift of 25p). Also, I don't always use the 99p listing, if I am not willing to let something go for that little. I've learned all this through making some mistakes, which I had to swallow.

Unfortunately, that's eBay, and the reason I have generally started doing bundles rather than individual items: it's not worth it, otherwise! Even bundles don't generally sell for much, so I reckon car boot sales, or the charity shop, are better repositories for things I don't want/use any more!

Sorry!

sixlostmonkeys · 15/02/2010 10:21

Rarely on a 99p sale does a seller make anything. Unfortunately a heck of a lot of people don't realise this. They see money adding up in their paypal account but until they sit down and work out how much they spent in postage and packing materials (which they will have bought bit by bit out of their own pocket) and fees they don't realise they have probably made a loss.
When I last did my monthly accounts I started off with a fairly decent figure - once I deducted all fees and costs it was despressing. I actually had to omit some of my costs so that the tax man didn't laugh at me!!

PfftTheMagicDragon · 15/02/2010 10:26

The main loss is your failure to change the postage.

Accept the loss, send the item and learn for next time.

IneedacleanerIamalazyslattern · 15/02/2010 10:32

You generally dont get charged by paypal for a Paypal funded transaction ie. The buyer actually has the money in Paypal and pays it to you.
You will get Paypal charges if the buyer doesn't actually have the money in Paypal and it is coming off the debit/credit card attatched to their paypal account and you are not supposed to pass that cost onto the buyer by asking them to cover these fess but most sellers add it to postage or something so as not to lose out.
SO yes you pretty much do often get charged twice once for your ebay listing and once for the pleasure of using paypal.

PavlovtheCat · 15/02/2010 10:36

See, i am an ebay seller novice! Thanks for the headsup! I tried to keep postage low so as to attract more people, and for many of my items, this has worked and i have done very well, better than i hoped on some. I did not know about the fees if they had no money in paypal either, so shall bear that in mind for the next lot of things i sell and reflect that in the p&p a bit more accurately (maternity stuff mainly!).

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sixlostmonkeys · 15/02/2010 10:40

but....you always get charged for paypal transactions. - whether the buyer has money in their paypal account or not

PavlovtheCat · 15/02/2010 11:09

shame about the double fees though, i wont tell dh as i have just bought a wetsuit off ebay with the proceeds of the money i have made and did not afactor in paypal costs!

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PurpleFrog · 15/02/2010 12:28

I have an Excel spreadsheet which I record my eBay sales on. It has columns for Paypal fees, postage, packaging costs, eBay fees etc. It is very easy to plug in possible sale prices for items and calculate what the final profit will be, assuming you have weighed the item and packaging accurately. As sixlostmonkeys says, if you don't want an item to sell for 99p, don't start it at 99p.

IneedacleanerIamalazyslattern · 15/02/2010 13:40

Did you say maternity stuff????? What size would that be???

IneedacleanerIamalazyslattern · 15/02/2010 13:42

I don't get charged for every paypal transaction you shouldn't get charged for paypal funded paypal transactions.
In fact some sellers (although not many) will specify only paypal funded paypal for this very reason to avoid the paypal fees when they get the money into their paypal account.

sixlostmonkeys · 15/02/2010 13:49

It is only free if it is a personal transfer. ALL ebay transactions etc will incur a fee.
People will state paypal funded payments only so that they don't have to wait for an echeque to clear, not because they don't get charged a fee.

www.paypal.com/uk/cgi-bin/webscr?cmd=_display-fees

PavlovtheCat · 16/02/2010 08:50

Thank you, in understand it all now! I did not mind it going for 99p, i wanted it out of the house cluttering, but did not know about fees at the time, only ebay ones. in future i will factor it into postage a bit better!

ineedacleaner i have only two things left, a Red Herring Maternity empire line cotton top size 8, and a pair of plain black slightly flared black heavy cotton trousers (under bump) from New Look Maternity size 8(funnily enough, my favourite trousers!). This is not listed yet as i have lost a button which came loose and can't find it to put back on yet! They are great work or smart trousers. If you are interested, let me know before i ebay them!!

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