Please help - i sold a genuine Christian Dior handbag, the buyer has received it today and sent me a really cheeky message (IMO!):
"hi,dear.i receive the bag today.really thank u for ur quick posting. but its too small for me.i really dont think i can use it. so i will return it back for u. and i dont mind to pay the fee for u post it for me.hope it dont give u much truble. thank u."
I listed the bag correctly, she saw what she was bidding on, and i specifically state on my listings that i don't accept returns. I've sent an initial reply back basically to that effect, but where do i go from here? As it was, i sent the bag by Special Delivery as she'd already nagged me to post it quickly which cost me considerably more than the P&P i'd charged.
Your advice please ladies. DP says i should stick to my guns on this one as i've done nothing wrong, but i don't like hassle. This is why i don't usually bother with eBay!