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MISSING ITEM - whos should lose out?

27 replies

Flocci · 29/03/2009 22:57

I bought some shoes for £75 and they have not arrived. Seller says they were posted 10 days ago regular post. Obv they should be here by now.

i assumed they would be sent Special Delivery because postage was £5.99 and I don't think they will be heavy shoes, but seller has said that listing clearly said they would only be sent normal post, and what did I expect for such a low postage cost. She says i should have specified if I wanted them to be posted SD.

I don't mind waiting a little longer in case they miraculously turn up, but if not, what happens next? I think lost items are normally only insured up to about £35 - so one of us is going to be out of pocket.

Of course I think it is her - she should have posted SD. At the end of the day i have no proof that she even posted them at all, or that they even existed. AIBU to make a paypal claim and leave her to claim compensation from Royal Mail as much as she can?

OP posts:
maxybrown · 26/04/2009 23:54

Yup absolutely right! let her say what she will, paypal will just take the money from her anyway. As a seller, insure yourself! i refuse to send non trackable and insure to correct amount.

StercusAccidit · 29/04/2009 09:30

I always send recorded signed for. 't only costs about 75p

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