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If you buy or sell items on eBay, you will find tips and advice on this forum.

Since when has "payment on collection" no been allowed....and PayPal obligatory?

5 replies

DisastrousNuclearAccident · 03/01/2009 20:37

I have just listed a range of "collect in person" items using TurboLister and had selected "Payment on Collection" as my sole payment method.

When I upload it has removed that as apparently it is no longer supported. I also see that it is obligatory to have PayPal as an option. The latter I think is fantastic for buyers...and I don't really have a huge problem with it as a seller...but with these items I really would prefer cash for 3 reasons:

  1. I am listing on behalf of someone else - so much easier for the buyer to pay them cash when they collect
  2. I will have to pay Paypal fees if they pay by PayPal
  3. Isn't there a scam where the buyer can pay by paypal; come and collect and then claim that the item hasn't been received and claim there payment back through PayPal as there is no proof of posting?

I have stated in my listing that cash on collection is preferred (I assume this is allowed?) - but they obvioulsy have the right to use PayPal - so how do I guard against #3?

OP posts:
whomovedmychocolate · 04/01/2009 16:56

If that's the case it sucks for sellers because fraudlulent bank transax through Paypal would just be refunded from your balance with no notice up to 2 years from the date of sale

whomovedmychocolate · 04/01/2009 16:57

You can insist they show ID on collection which verifies the address though to protect yourself (a bit).

sarah573 · 04/01/2009 17:16

Stinks doesn't it!
Most buyers want to pay by cash on collection, so you shouldn't have a problem. If you have someone insiting on a paypal payment I would ask them to bring ID. Preferably a driving licence as it has a photo and address on it - if not passport and a utitily bill.
I would print out a copy of the paypal payment page, and ask them to sign this to verify they had collected the item. I would also write down either their driver number or passport number on this.
It may not stand up with paypal if they file a not received claim (although you could certinally send a copy to them), but would probably stand up in a small claims court! It would almost certinally put anyone off making a claim in the first place if they knew you had all this info.

Flightattendant7 · 04/01/2009 17:20

It was rolled out last summer. It is crap for sellers and there is literally nothing you can do to prevent such a scam except hope your buyer is decent.

In fact I recently paid via paypal for an item and then sent my Dad to collect it - Dad didn't know I'd paid and gave the guy cash.

I contacted seller to ask if he would refund the paypal payment but he didn't bother to reply, so I have filed against him for item not received (on the advice of paypal!)

Not had a result yet but am anticipating it will be refunded as he has no proof it was sent.

Useful in this sort of case but awful if you've got a scheming buyer.

DisastrousNuclearAccident · 04/01/2009 20:19

Thanks for that,

I was hoping that I was imagining the con....oh well here's hoping for cash (I haev 7 items though so at least 1 is bound to go through paypal just to be difficult...hmmmmm)

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