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If you buy or sell items on eBay, you will find tips and advice on this forum.

I think im entitled to ask for a refund do you?

40 replies

spendaonwhat · 06/06/2008 21:08

I brought a a box of brand new with tags clothes from ebay. The seller advertised them as a massive lot of clothes retailing at over 1200 pounds. Well the clothes have come today, they are brand new but no where near 1200 pounds worth not even a quarter of thats worth. The clothes are all from additions and the box include 3 scarfs and by dividing how many clothes there are by the 1200 it works out that they would retail at 38.20 each!! As they are mainly t-shirts and 3 scarfs all kit brand there is no way at all. If the box was full of next clothes it still wouldnt come close to 1200 pounds worth. I have emailed the seller to ask if perhaps she sent the wrong box. But failing that i think a refund should be given. Any advice?

OP posts:
spendaonwhat · 06/06/2008 22:20

just thought id try making extra money

OP posts:
Saturn74 · 06/06/2008 22:56

I don't think you'll get a refund if the items you bought for £90 are worth at least £90.

bubblerock · 06/06/2008 23:01

Sounds like you got a load of crap though, I try not to buy job lots where the brands are ex cataloque as they will generally be rubbish that no one bought through the catalogue. I use some good wholesale companies, feel free to email me if you want more details of them bubblerock jl 2 @ aol . com

dippymother · 06/06/2008 23:46

If you get no joy from the seller, raise a dispute with paypal, stating items not as described. Look for links on the paypal site. Paypal may refund you what you paid, however you will probably have to pay to post the items back.

I got a full refund of the purchase price plus postage when an item I ordered never arrived. The seller didn't respond to my emails so I opened a dispute with paypal and that got the required result. Good luck!

squilly · 07/06/2008 16:27

I know it's easy in hindsight, but never bid for anything where you don't know what's included.

What looks like a great bargain on paper can be a pile of old tat in reality.

In future, always check to see exactly what you're getting before you bid/buy. If the seller is offering you an inventory list, say you want to see it before you bid.

Seller may offer a return. I think that under distance selling regulations a professional seller has to offer a refund. They can, however, deduct postage costs, so you can lose the price of posting/packaging.

If you really feel you've been duped, though, try to work it out with the seller first. If they have good feedback, they'll probably to happy to try to resolve things.

piratecat · 07/06/2008 16:50

you paid £90 for a photo of a box.

I don't understand why.

bubblagirl · 07/06/2008 16:59

it also says approx so has covered back that it may not be to the exact price in each box

and price list isnt included so thats about all you can get her/him on as rest looks accurate as it gives you no idea at all what your bidding on just one big lucky dip

nothing there is misleading as it says 1200 apprx so hasnt said it defiantly is you then have to argue case how much it is in box which would be impossible

misdee · 07/06/2008 17:08

no i dont think you are,

i have bought a couple of job lot items a few years ago now. one was miscellious baby items, i ended up with 3 bouncey chairs, laods of toys and a rather decent breastpump for £50, plus some other stuff including one curtain on its own, and a box of children clothes all returns, for £40, which was also good value, but its afrom a seller which regularly sells mixed lots of shop returns.

dh also ,a very long time ago now, bought a box of stuff from a police auction. we got stuff like shower gels, toys and wallets (a very nice gucci one as well), small electrical goods, books, jewwellery and the best item, was a basic calculater, which we stuck back up on ebay for 99p start and sold for £26 lol.

justjules · 07/06/2008 17:55

This reply has been deleted

Message withdrawn at poster's request.

KnickersOnMaHead · 07/06/2008 18:03

Message withdrawn

LIZS · 07/06/2008 18:31

Pic shows a list attached to box , presumably the supposed itemisation. RRP is a subjective term , it has no official basis, so she could actually claim whatever value she likes. Sorry but I think you should have been more circumspect and can just hope to get your £ back on resale.

spendaonwhat · 07/06/2008 20:01

Thankyou all for the comments/advice.

Knickers i paid that as i was expecting a lot of clothes. And not the piddly box i recieved.

I have decided to put it down to experience and leave it. Its just not worth the hassle.

She replied that i should send the box back and then she will look at a refund!

Im not that stupid!! I could end up with nothing.

OP posts:
expatinscotland · 07/06/2008 20:03

Keep it, give her negative feedback (can you still do that?) and move on.

KnickersOnMaHead · 07/06/2008 20:05

Message withdrawn

HappyMummyOfOne · 07/06/2008 20:51

For a refund you have to send the package back via traceable means to qualify under the paypal terms.

If your intending to buy to resell you need to register as s/e within 3 months and complete tax returns etc. You also need to inform the DWP/tax credits of any income if you claim any benefits.

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