Selling items for kids

[breadwidow]

Just on here to moan really, fault is ours (well sons), but I'm just annoyed.

DS has been saving money all year for gaming PC, then on realising good gaming PC was well out of reach he switched desires just before Xmas to PS5. He got more money for Xmas and he looked on eBay and realised if he sold his PS4 for what the used ones tend to reach he'd have enough for the PS5. So I put the PS4 on eBay, advertising it in good working order as son told me it was, and given he'd been playing it a lot and all seemed fine had no reason to doubt it. It was bought via BIN within a day of listing, which made me think we had priced it too low. As soon as money received son and I went to GAME to get the new PS5; him handing over his cash & me making up difference with credit card which was covered by what I'd sold the PS4 for. Buyer received PS4 yesterday and put in return request today as apparently disc drive faulty and disc games can't be read. Told DS this evening and he said "oh yeah it did have an issue" which he forgot all about due to mainly playing downloaded games . So I'm now down over £150 with all the fees and postage to pay for. And can't easily get it back from 10 year old DS as now he has no money poor thing. Gah very annoying. I will prob list it with defect when I get it back as can at least get some cash but god it's annoying and put me off ever listing on behalf of kids!

My DS says if you can build a PC then its its not a huge job to change the disc drive, so if you get the buyer to return it look into that.

Probably chalk it up to a learning mistake. The money is gone and return postage is on you.

When selling other peoples stuff on a platform like eBay,
Check carefully with them that all functions work or don't work. You can usually google the item's original sales splurge and use this as a prompt tick list.

Then, always hold funds until the buyer has confirmed they are happy, or the guarantee period has passed. Only then release funds.

Next time you'll know. Prepare your son for the wait in funds reaching him.

I learnt the same way about ten years ago. I'm super firm on boundaries now. We sell everything, iPhones, iPads, ps3,4,5 consoles to fund the next model.

Thanks for replying; good advice on both counts.

Hopefully I'll get the faulty item back soon so can look into fixing / relisting - sent buyer label but not got notification it's on its way yet

Got item back - very easily fixed an it's now relisted but unlike before is taking ages to shift with lots of cheeky low offers, bloody January