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eBay

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Original poster

Bloody Ebay has cancelled by listing - saying I breached Spam rules !

18 replies

Tillyboo · 13/01/2008 20:42

What a load of ..

My listing said 'Ladies Boden Top - Size 18 AS NEW'

What the hell is wrong with that ? Hundreds of listings state AS NEW and lots of Boden listings too.

I have sent them a shirty email asking them to explain and re-instate my item. I had a bid for £8.00 on it too !

I am sooooo angry

OP posts:
sixlostmonkeys · 13/01/2008 20:49

can't use As New - something is either new or it isn't.
there are always loads of 'as new' on ebay - ebay don't police the site so it looks like someone has reported yours.
Someone searching for a 'new' item will get annoyed at the number if listings coming up that aren't actually new - and so they will report.

Original poster
Tillyboo · 13/01/2008 20:56

How mean is that if someone has reported me ? There are tons of 'As New's' on Ebay. I've used it several times.

I always list the item as 'Used' in the details and in this case the item really is as new as I've only worn it once for about 2hrs before deciding that it made me look the size of a house !

Still, if that's the rules. I'll just re-list it without the 'As New'.

Thx for the reply

OP posts:
PortAndLemonaid · 13/01/2008 21:03

There are tons of "As New" on eBay, but also tons get pulled (not as many tons get pulled as the tons that there are in total, but still a lot).

I think you can put "Immaculate condition" and then say "worn once for two hours" in the body of the listing without breaching any rules, though.

Original poster
Tillyboo · 14/01/2008 13:47

I've not heard back from ebay so I've just relisted with a change in the item description.

Hopefully the same bidder and watchers will still be interested.

OP posts:
33kjs · 17/01/2008 22:52

This reply has been deleted

Message withdrawn at poster's request.

coby · 17/01/2008 22:58

The person who reported you before will report again for sure (they probabaly have one similar on auction). I'd remove the 'as new' if I were you and put VGC or immaculate if you have space.

33kjs - why did your nappies get pulled?

33kjs · 17/01/2008 23:35

This reply has been deleted

Message withdrawn at poster's request.

coby · 18/01/2008 15:44

aha I see. They don't let you sell used cloth nappies on ebay anymore (the swines ) so it is more likely they cancelled it because they were used (albeit only a bit). Personally I think it is up to the bidder if they want to buy second hand nappies not ebay but hey...thats another thread!

I got caught out with the 'as new' on a clothes listing. Made me feel like I was a total con artist the way they treated the listing. I thought it was just a descriptive phrase. Don't really see the problem really since you can select BNWT, BNWOT etc when you are doing a search, I never search for the word 'new' myself.

Bessie123 · 18/01/2008 15:46

Heh @ 'shirty email'

lazarou · 18/01/2008 15:55

I put a pushchair on that i had used a few times. A couple of days before it was due to end they took it off. It was because i had put 'as new' in the title. It really fecked me off, but one of the bidders sent me an email asking if it was still for sale so i sold it to her anyway.

slalomsuki · 19/01/2008 16:55

They made do a tutorial before I could ist anything again. I wouldn't have minded but the listing was accurate and when I complained they said they couldn't do anything

coby · 20/01/2008 16:04
  • they might as well have given you lines to do after class or possibly they need a tutuorial on how to get their system to work properly
moljam · 20/01/2008 16:08

this is why i get cross at ebay!
how did they make you do 'tutorial'???

Oblomov · 20/01/2008 16:18

well I never knew this ! And I buy and sell on e-bay ALOT (o.k. less of the selling)
I am enlightened.

Oblomov · 20/01/2008 16:21

Can you see your old listing ?
Can you contact old bidders ( sound like old biddies) and explain situation, ask them to re-bid ?
How annoying.

coby · 20/01/2008 17:36

nope, it is though it never existed for both buyers and sellers , if you are selling or bidding on the item you just get an email to say the listing has been cancelled.

When I got a listing for used cloth nappies cancelled (when they first changed the rules and no one knew) they sent me the wrong notification and accused me of selling pornographic images. I sent them an email saying I wasn't and they replied that the images in my listing were clearly pornographic and that I was banned. Then later on they sent another email saying 'sorry for the previous email, we were wrong, but you can't sell the used cloth nappies either. Porn and used cloth nappies come under the same violation category so you can see how we made the mistake'

I didn't head over to ebay for a long time after that one

lazarou · 20/01/2008 21:18

I never had to do a tutorial after my listing got taken off though!! I wonder why you had to do that

slalomsuki · 24/01/2008 19:51

They said I had two items in breech of the spam word rules and wouldn't let me list anything else or bid on anything until you did it.

I wouldn't have minded but both items were accurate. I sell kids shoes on ebay and the one pair were startrite but the rest were another make and they picked on that and the other item was a top by a Spanish desginer called Agatha Ruiz de la Prada which is her name and no relation but they wouldn't let me list it like that. I even sent a photo of the lable and the receipt from the Sapnish shop I bought it from when I complained but nothing.

I have sold other stuff of hers on ebay as have loads of other people with no problem but not this time. I only goy 7/10 for the turtorial and it had nothing to do with Spam names.

Worst of all they took the listing money and wouldn't refund

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