I've had it with ebay! I'm again disappointed!

[LaCerbiatta]

I've ordered this dress and was expecting to be BNWT and in original bag. Was I naive to assume it would not have been removed from the original bag?? It didn't have any tags, and it smelled of dirty clothes (I don't know if it had been used but it looked like it was kept in a pile of not so clean clothes). What's the point in selling it in original bag if it has been taken out and put back in????

I really like the dress and want to keep it but not for the price I paied for it!!

What are you going to do tugomummy?

Well, I'm really confused now.... I've received an email from the seller but not via ebay, iyswim, I got it directly.... Can that happen? I thought all communications were via email...

So the seller says the dress never came with tags because it doesn't have buttons??? Wtf??? I don't understand that... I think the seller says that tags are the labels, the sewn in ones inside the neck. I thought tags were the paper ones attached to label with a bit of plastic that you need to cut off....

Please, I want to be reasonable, but I'm just too confused now....

Sorry, I meant all communications were via ebay.

I'm not making any sense . I meant: please someone explain it to me, I want to be reasonable but I'm just too confused

sometimes the extra buttons you get come in a little envelope attached with thread to the clothes label. There should be another tag attached as well though. I am fed up with ebay scammers too, if you cant get it sorted out through emails (not always through the ebay site) then leave negative feedback.

I ordered a harry potter game and when I received it the box was a mess, not a nice surprise for my son on xmas.

I have not read the thread.

I've only bought two items from ebay the first was fine. Got a branded jacket for my DD that I couldnt buy locally. The next were hair stylers which were faulty. I sent them back to the seller and she refused to accept that they were the ones she supplied, which is utter bollocks. Im trying to claim my money back and its her word against mine so I dont know who they will believe.

I've lost faith and will never bother with ebay again. Its so much safer to buy from a shop. I have better ways of spending my hard earned money than passing it into the hands of cons

Thanks mairseydotes, now I understand why buttons were even mentioned. Still doesn't make any sense, I didn't ask for any buttons, just for a tag.... Seller still doesn't admit that her description was new WITH tags and item didn't have tags, so negative feedback it is.

Thank you all for comiserating with me about ebay! Dishonest people are everywhere unfortunately and unlike what I thought the feedback ratings don't reflect this at all.

It's a shame but a lesson to be learned...

I love eBay and have made 137 successful purchases in the last couple of years (I know this because that's how many positive feedbacks I have) BUT I have noticed recently what seems to be an increase of dodgy sellers. I hate to say this but eBay seem to almost conspire with this: two friends of mine opened disputes with eBay, 1 over goods not accurately described (picture of one item, a cheaper, nastier item supplied) and 1 over paying a big postage surcharge for something supposedly sent by next-day delivery, which took 10 days to come and had clearly been posted by the cheapest means possible. In both cases eBay seemed much more sympathetic to the seller than the buyer (after all they make revenue from the sellers), the whole process of obtaining compensation was difficult and acrimonious, and the seller who sold the dodgy item is still trading, seemingly totally unpunished.

I do still love eBay - it's the ONLY place you can buy things which are not available elsewhere, and you can get bargains there. And I have dealt with some absolutely lovely sellers. But I no longer look to it first, as if things DO go wrong it's so difficult and frustrating even when you are completely in the right, and also because I know there are bad sellers on there whom eBay allow to keep trading and fleecing people.