Hi I've not posted here before. I've bought and sold on eBay for years - big and small things - though had mostly stopped recently due to their new PayPal arrangements.
However my teenage son bought some trainers recently that he then wanted me to sell. I have the receipt - he bought them from the Ni.ke store and then sold them on at a moderate profit.
The buyer has messaged today saying they believe them to be fake and asking for a refund/return.
Now on one level I could accept that and either sell them again or return them (I have the receipt still). But how do I know that he will return them in the pristine condition I sent them in and that he hasn't switched the trainers for fake ones himself?
At the moment I have declined the return and am waiting for eBay to step in in a couple of days.
Other than one negative feedback (for a used pair of shoes that I described perfectly but apparently didn't fit the buyer who paid £3 🙄) I have over 3000 positive feedbacks. But does that mean eBay will be more likely to find in my favour?
I know I haven't done anything wrong but am worried that I will (or my son will!) be out of pocket through absolutely no fault of our own.
Can anyone advise?