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If you buy or sell items on eBay, you will find tips and advice on this forum.

Over charging on postage?

9 replies

pipsqueeke · 16/08/2007 15:00

just wondering as I feel i've been over charged - I don't mind paying £1 extra or so but i've paid £2.99 postage it says will be posted 1 day after cleared funds but wasn't and was posted 2nd class charging 92p

should I mention it or not worry and not be petty? (after all it's only a quid or so)

OP posts:
sixlostmonkeys · 16/08/2007 17:21

Did it state it would be posted 1st or 2nd class?

pipsqueeke · 17/08/2007 09:08

'sellers standard rate' but her rates vary from 1.99 to 3.99 1.99 being for the nicorette patch thingys.

OP posts:
startouchedtrinity · 17/08/2007 09:10

You can e-mail the seller asking for clarification i.e. why wasn't it sent when sh esaod, why teh extra postage. At the end of the day you use eBay to get bargains so an extra pound does make a difference.

sixlostmonkeys · 17/08/2007 09:23

the problem is - the seller charged the amount stated in the listing and as it was seller standard rate you can't even argue the class of postage.

the excess for packaging is bordering on high, but not enough to be classed as fee avoidance. If the packaging was enough to ensure your item reached you undamaged then, again, there isn't scope for debate.

All I can suggest is that you use the star rating to reflect the dispatch time and P&P costs. If they are charging 1.99 for the patches then I'd guess their stars will drop a lot.

You could message them and say you are disappointed at the excess in P&P charges and the delay in postage. Suggest it may have been an oversight on their behalf and would they consider a partial refund. Do this 'before' leaving feedback

startouchedtrinity · 17/08/2007 09:24

I recently asked a seller about overcharging on p&p and got a refund. Most are happy to do so.

ChippyMinton · 17/08/2007 09:29

The rate will include an element for packing of course. Unfortunately as the buyer you agreed to pay the p&p which was clearly stated. Next time check it before you bid, as it's not a nice feeling to think you are being ripped off.

pipsqueeke · 17/08/2007 11:22

six- the package wasn't damaged as such - the box was battered and bruised - was in one of those thin plastic bag thingys (no the padded ones) will email tosay I think the P&P was a bit steep and see what the return is - as I say I don't mind paying towards the packaging a bit - £1.99 would have been more than adequate I feel - but tbh I'm not going to risk a neg FB for the sake a £1.

OP posts:
madamez · 18/08/2007 10:46

Buyers do sometimes seem to forget that sellers have to buy ie pay for the envelopes or padded bags, and it's not unreaonable to charge the buyer for these (especially when you are selling an item for 99p).

UCM · 18/08/2007 11:04

I got charged 20.00 for something in a black bin liner which cost 4.50 to post.

Now - that is a farking rip.

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