Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Oh damn! Really nice seller and it's got something wrong with it. Lots of things...

30 replies

flightattendant · 24/07/2007 12:50

Bought a pram last week on a buy it now. It looked smashing and said it was 'immaculate' though had been used briefly, for a few months. (She'd had another baby very quickly so using a double now).

Anyway it was £200. I was so excited, but when it arrived and I unpacked it, it smelt of smoke...not a good start...there was a stain inside the carrycot (quite big but not very obvious), the brake cable is rusted and the brake WILL not come on or go off quite a lot of the time, the handle adjuster thingy is also reluctant to move as it should, there is a rivet missing an end which is likely to tear the covers if it catches on them, plus a cable guide has fallen off it. The basket elastic (round the edges) is perished so it looks scruffy and saggy. The brake rod rattles like a helicopter quite often as well.

Everything else is fine but 'immaculate' doesn't describe it for me. I feel sad and also I've seen unused ones like this go for less in the last few days...

The thing is, we spoke on the phone to arrange a courier etc. as she had agreed to pack it for me, it was meant to be pick up only. She was lovely and I truly believe they didn't realise these faults were there. But I've spent too much on something that's having to go in for a service tomorrow and I'll be further out of pocket.
Not even sure if they can fix all that stuff. It's going to need PARTS .

It's an Emmaljunga so it won't be cheap.

Someone tell me I got a bargain and it doesn't sound worth asking her for a part refund

I already mentioned the brakes but she just assumed I had been using them wrong and told me how they work! Very sweetly!! AAARGHH why can't she be a complete cow? Then I could ask for a refund no problem.

OP posts:
Piffle · 25/07/2007 15:19

sold as immaculate
it's not
she needs to refund
end of

NAB3 · 25/07/2007 15:24

I agree!

flightattendant · 25/07/2007 17:43

Gosh you hard, hard lot

Why did I miss out on the tough gene?!

No, seriously, thing is the return shipping would have cost me at least £60 by the tme I'd returned it. Even if I claim thru paypal she won't have to pay any of the shipping.
So in that case, I may as well keep it and get it repaired...a decent one would have cost either more than it did or at most, about £20 less...so I'd be paying £40 more in the long run, best case scenario.

So I may as well try and get it repaired pretty cheaply and ask her to pay for it.

I think it's my best option...ideal world she would pay postage both ways as essentially I was misled - however unintentionally - so I shouldn't have to pay anything at all. But now it's here the middle men have to be paid to get it there, so it would work out costing me more.

Does that make sense?

OP posts:
sixlostmonkeys · 25/07/2007 19:44

she would have to refund the first lot of postage.

Don't payperdrop charge just £5.99? - so you would only be down £5.99

flightattendant · 26/07/2007 12:14

Thankyou six - it's a huge chassis and a big pram top and a seat too...she sent it in 3 parcels, I could get it into two. She has responded to my email saying they did test everything before sending it - not very carefully if you ask me, but still - she's a bit cynical about the list of problems but did offer to pay the return shipping so I reckon she's genuine - seriously, paypal only ever refund the original transaction, and the shipping was not included in it, so she's being good about that.
I'm unsure whether to keep it and take a refund of £30 which she's suggested, well she said she wouldn't want to pay more than that towards repairs - or send the whole thing back. I don't know yet. But it's nice to have the option.
Thankyou all for your help and support

OP posts:
New posts on this thread. Refresh page