paid,item not recieved,no longer registered user

[moljam]

my sister just sent me this message-


ive been waiting for something that i ordered off ebay to arrive and i checked to see if they had sent me an email saying about it but it says that they are no longer a registered user .


she paid £25 through paypal.what can she do???

[southeastastra]

oh yes i think i waited about two weeks in case the seller did send the item before claiming.

[mumto3girls]

I thought she could get a refund through paypal straight away?

[moljam]

apparently it said 10 days for some reason.

[southeastastra]

yes why does she have to wait 2 days? if the seller is no longer registered i thought you could put that on dispute straight away

[moljam]

ok she has to wait 2 more days to fill in not recieved item.but womans account has closed.will she still get it?

[moljam]

thankyou.i repeating to her on msn!

[southeastastra]

yes she can

[moljam]

can she still do that if seller not with ebay anymore?

[sixlostmonkeys]

open a dispute and excalate to a claim straight away