for those that have managed to avoid the story
Summary:
Buyer wanted to collect small item, but we couldn't accomodate (there was no indication in listing he could collect)
Buyer delayed payment due to lack of paypal funds
Buyer claimed he had to pay additional/full postage when he collected parcel from PO. (I have since had confirmation from Royal Mail that this was UNTRUE.
After a week of letting me chase after this buyer sends an e-mail basically withdrawing his complaint' (was never a formal dispute) as "...royal mail will probably not be able to confirm his claim...".
Basically he has tried to get me to refund his postage by trying to DECIEVE ME
He has now left (positive) feedback
Do I leave Neutral or Negative?
What would you say with the charcter limitation?
Would you warn him it is going to be negative?
How about:
Easy to communicate with BUT slow payment and royal mail confirm his claim that he had to pay additional postage was 100% untrue. DECEITFUL ebayer in my experience.
Any comments welcome