I’ve been using eBay for years but never had anyone want to return an item before and this isn’t the best time for me financially so I’m in a bit of a panic!
I sold a toy I’d bought and no longer could afford last week but the buyer has opened a return saying it is not as described. It’s a bit of a tricky one as I can see where they’re coming from (it was pretty obvious what I meant so I get the feeling they’ve just changed their mind and have me on a technicality 
).
The problem is it cost a lot to send so I’ve responded to their request offering a partial refund or to collect it before Christmas (so I could relist) but not had a reply. I’m now getting warnings from eBay reminding me to respond (offering a return/refund) before they step in.
I don’t know what to do. I don’t want ebay to decide the person can keep the item and have a refund but I think from the persons original tone they’re either trying for that or want to keep it all over Christmas then send back 
.
If I ‘accept return’ how much will they take from me to cover postage? Will I have any comeback if it’s returned used after Christmas?