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If you buy or sell items on eBay, you will find tips and advice on this forum.

Would you buy from a seller with 98% good feedback?

12 replies

IcingOnTheCake · 20/04/2007 14:53

Or would you only buy from 100% good feedback? Just bought a clock at £10,it's looks really nice and its quite rare. I just been reading his feedback comments and while most are very positive, some say stuff like "slow sending", "looked nothing like picture" or "rip off". Now i'm scared.

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Kelly1978 · 20/04/2007 14:56

98% is pretty good, and feedback isn't gospel anyhow. Lots of sellers do retaliationary negatives, so keep their feedback score artificially higher anyway. I'm sure it will be fine, but pay by paypal then at least you can do a chargeback if anything goes wrong.

fannyannie · 20/04/2007 14:57

depends on how many feedback he has altogether.

If he has 10 feedbacks and 98% feedback I would be a little wary - however if he had 200 feedback comments on 98% I'd almost certainly buy from them.

IcingOnTheCake · 20/04/2007 14:59

He has loads of feedback from about 100 buyers so i guess i shouldn't worry.

Whats a retaliationary negative?

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MissGolightly · 20/04/2007 15:05

It's when they wait for the buyer to give them feedback, and if the buyer gives negative feedback they give the buyer a negative as punishment. So it makes people wary of giving negative feedback.

I would buy from 98% because some people are unpleasable nutcases and it seems unfair to penalise people for having the misfortune to have dealt with a nutter. But I do look at when the negatives occurred. If (say) they had 100 feedbacks and one negative early on when they had clearly not got the hang of Ebay then I wouldn't worry. If they had 1000 positives and then a string of negatives in the last month I would think uh-oh and back off, even though the % might look quite good, if that makes sense.

UnquietDad · 20/04/2007 15:07

yes, I would - some of the negative feedback is just nutter stuff.

IcingOnTheCake · 20/04/2007 15:10

I will watch out for that. If they were waiting to see what feedback i was giving them i wouldn't give them any. Thats cheeky!

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slalomsuki · 20/04/2007 15:11

Its crap as a seller when someone gives you negative feedback for no real reason. I had a lady who bought a lovely wool coat off me on ebay for a £5. It was brand new and still had the tags and she left negative feedback because she thought the label inside was sctratchy.......I joke not.......when she wore it.

The negative feedback sticks with you on screen for a year and on your profile for ever and there isn't a great deal you can do about it without going to a dispute.

Some people are honest and some not. I say look at the number of feedback quotes and go from there

MissGolightly · 20/04/2007 15:12

Well, some sellers say it is their policy ONLY to feedback after the buyer does. I think Ebay are trying to get round this though, last time I bought there was a new more detailed system which is apparently not visible to the seller. Or rather, it's visible to them but anonymously iyswim.

IcingOnTheCake · 20/04/2007 15:13

I notice some people give neural feedback even if the buyer is very happy with the item. They may as well just give positive.

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fannyannie · 20/04/2007 15:13

"If they were waiting to see what feedback i was giving them i wouldn't give them any."

I wait until I've been given feedback before leaving any for them when I'm selling - but not to 'see what feedback they give me' - just because I don't like giving 'free' feedback...

IcingOnTheCake · 20/04/2007 15:16

Luckily i have always had good experiences when buying on ebay. I have 100% good feedback and have always given the seller positive feedback too.

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sixlostmonkeys · 20/04/2007 16:45

It does depend on the total number of FB yes.
98% on 10 transactions would be bad, but 98% on 1000's transactions is very good, as already said, when you look at the FB you can soon work out what problems there actually were.

It is advisable for sellers to wait until the end of a transaction before leaving FB ie leave FB for the buyer once buyer has left FB (this lets seller know item received and they are happy with it)
Ebay won't be trying to get round this as it is ebay who recommends this.
Sellers don't wait to see what they are going to get they wait until they know the transaction is complete.

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