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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Can I have your tips for selling?

9 replies

Poodling · 02/08/2017 06:49

Have a lot of stuff to get rid of but am new to eBay. Does anyone have any tips for making a success of it? E.g is it better for auctions to end at the weekend? For clothing should I start low and hope for an increase or list at the price I want? I have no clue, any help much appreciated

OP posts:
AllToadsLeadToHome · 13/08/2017 15:57

Start auctions at the minimum you are prepared to accept.
'Free' postage will prevent people marking your P&P stars down so you could add it to the start price.
Put measurements in for clothing, photos with a tape measure, but actual measurements in the listing are better. I end not to bother any more if no measurements are given and find one that has them.
Same for other things, always put measurements in.
It doesn't matter when things end, I have been selling since about 2002 and used to go to a lot of trouble to end at the 'best' time. I don't bother now and I sell as much. I use mostly BIN rather than auctions, if someone wants it they can get it rather than wait around for it to end.
Set your preferences. Take time to look through all the stuff in My Ebay for seller preferences and set them tight. Things like buyers with a credit card on file, no. of unpaid item disputes etc. will reduce problems with time wasters.

AllToadsLeadToHome · 13/08/2017 15:59

tend not to bother, not end

And use the Ebay forum for 'New to Selling' it will ell you everything you will need to know and you can ask questions.

AllToadsLeadToHome · 13/08/2017 15:59

sorry, I have a problem with my 't' Grin

19lottie82 · 13/08/2017 16:10

Ram your title full of as many buzz words as you can, what you think people could search for when looking for your item or those similar (as long as the words aren't misleading). Your title doesn't have to look pretty, but it must be functional for searches.

Include lots of clear photos, you have 12 free ones - use them.

Describe and photo and faults clearly and honestly. This will reduce the chance of an item being returned as mis described.

I wouldn't include postage unless it's a buy it now listing. Keep it seperate but make sure your charges are accurate, never guess. Use the Royal Mail price finder site for guidance if you're unsure.

Finally, make sure you're clued up on your responsibilities as an eBay seller and how buyer / seller protection works. Ebay has some pretty unfair rules at times but that's just how it works. Make sure you know how to protect yourself as a seller and minimise the risk of being scammed.

VisitorFromAlphaStation · 13/08/2017 16:32

A lot of wise words from AllToadsLeadToHome so pay attention to that. I don't sell on ebay but on another site so can tell it's good advice. Find out what the best method for payment might be (the most secure, for you) and set it up. If you have loads of stuff to sell, don't let all auctions end at approximately the same date and time, it makes it tedious when you'll have to pack and send it all at once - it's better to spread the burden out over a few days. I like to add a text saying that the buyer stands the risk during transportation and that payment should be received in advance within so-and-so many days (many people use three days). At one time a buyer said the descriptions were bad and downvoted my profile, even though the photos were good but I had been lazy and not written much text - it may pay to write down the description clearly. Another time someone complained that some garments were used (too worn, the colour had faded a bit) so be clear to mention if they're worn and sold as is, if that's the case. A third time I was called up by someone complaining that they'd - in the auction - raised the price too much through excessive bidding and asked for a discount... yet another time the buyer had refused to collect the item at the post office and I had to pay for the return shipping. Think through how you'll handle these kind of situations. However, sometimes it doesn't pay to make a fuss, even if you know you're right about something.

19lottie82 · 13/08/2017 18:18

I like to add a text saying that the buyer stands the risk during transportation

Sorry but that's total nonsense and totally unenforceable!

AllToadsLeadToHome · 13/08/2017 19:44

You will have to have PayPal before you can sell.
Don't bother with any long terms and conditions as Ebay rules will over-ride most of them, like the one Visitor mentioned above (sorry Visitor) because you are responsible for the item until it is received by the buyer and only inexperienced buyers will not know that.
Keep the listings simple. Lots of keywords in the title will actually not get your listings better visibility but the right ones will, so ensure that you choose carefully. Make, size, colour are the most important, then choose what you think is best. Do not use brand names that are not the brand of the item, it can get your listing removed (Keyword spamming) and is bloody annoying to buyers.

I have in my listings that I am not obliged to accept returns, because it is true as I am not a business, however I am aware that if someone has a problem I will most likely have to refund so also say that returns or items not collected from the sorting office and returned to me will need the postage paid by the buyer.

Ebay will open an unpaid item dispute (if you choose the setting) and you can choose the number of days to wait for payment. You can mention this in the listing if you want. Some people actually read listings, some don't.

You can always use Ebid if you prefer it, things can be a bit slower on there but it works.

AllToadsLeadToHome · 15/08/2017 13:06

You are welcome, pleased I could help.

LoadsaBlusher · 17/08/2017 08:00

I've sold on eBay for over ten years
I sell mostly clothing and shoes

I only use buy it now rather than auctions, I Price at say £14.99 with best offer with the idea that £12.99 is what I'd like to get for the item.

I find having the best offer switched on encourages people to buy
It's a win win for me because sometimes they pay full price

I always add postage separately

wrap and pack your items carefully , I have a lint roller from £1 , all clothing gets a final once over with this before popping it into a poly mailer

I bulk buy poly mailing bags on eBay to post my items . Works out v cheap about 5 p a mailer

Take photographs against a white background , shoes sit on a white chest of drawers in my bedroom against a white wall ,nothing fancy but good for fuss free images

I always use all 12 photos

Keywords are essential, use them all
So for example if you have a Coast dress size 12 you can cram loads in such as :
Coast 12 green silk lined teadress wedding Races cap sleeves belt

To include all the features etc

I don't put the word " ladies " in my title for ladies dresses etc as your item will be listed in the woman's clothing / dresses category so no need to add ladies in the description

I also have a measuring tape and include lengths of skirts and dresses etc in description

I post all my items within one day as prompt postage is expected from buyers these days

I do everything through the EBay app on my phone
Haven't used a laptop for eBay for years
The app is so much quicker plus the camera on an I phone is great for taking photos .

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