New to Ebay - postage query

[youngestisapsycho]

Do you just send stuff normal post?
I have sold a couple of things and sent them as signed for so there is proof the items have been received. This is more expensive though.
If you send normal post, how do you have proof you sent it, and what if the recipient says they didn't receive it? TIA

Bump - anyone?

you don't have proof - paypal terms say you need to send with proof of delivery. I send everything Hermes - cheaper and online proof of delivery without the need to pay for the signature if it is a lower value item.

If it's valued under 10-15 quid I usually send without signature. I can claim off of RoyalMail if required. The margins are too tight to send low value things signed for.
Over £20 value, I have to send signed for.
This works for me.
Obviously if something goes missing, I apologise & quickly refund buyer... and add them to my blocked buyers list. They clearly have an unreliable service in their area.

To put it another way youngestisapsycho there are lots of people on ebay who, when they receive something by Royal Mail that they don't sign for, will then claim never to have received it. At that point you have two options:
immediate refund; or
fight against it, be forced to give a refund, and then look sadly at your damaged ebay account.

So things I send, people could lie, say they haven't received it, and I have to refund them while they keep the item?!

yup... all that. It's weird how only things valued > £15 ever go missing. Never the £1.50 stuff.

I send all my items signed for second class. (The old Recorded Delivery). The post office told me that this is the only "proof of delivery" for ebay purposes. Just getting a "proof of delivery slip" is not enough. Sending it Signed for means that a signature will be obtained and there is your proof of delivery plus you have the receipt from post office.

Thanks all.

you mean RM certificate of postage is not proof of delivery. And seeing as many posties don't bother with a signature I don't trust RM tracking tbh.

smiling Signed for means you are covered up to about twenty five pounds compensation if it goes missing. Generally posties do get signatures when it is sent signed for though. Ive also hear that other courier services dont get signatures or leave parcels all over the place so its all hit or miss. Proof of posting (I was told) means that if the receiver claims to have not received it then you yourself have to talk to Royal Mail to sort it out but i dont think there is comp with it. Signed for means you get your money back if it goes missing and no signature received.

yes I do know that thanks, I have been on eBay for 15 years and am aware of how it works - but when a postie doesn't bother getting a signature when you have asked for one then you are going to have the hassle of claiming for the loss and refunding a buyer who probably is lying.

A proof of postage covers you for up to £20, and signed for £50....BUT be aware that you mush have proof of how much you paid for the item in the first place if you want to claim compo for a lost item (NOT how much it sold for on eBay). If you don't have this, all you will get is a book of stamps.

For my last Royal Mail claim based on proof of posting they accepted the sale price on ebay of the item and I got a full refund (of a moderate amount of money). However, I've heard that other claimants just got the stamps so the practice of Royal Mail in this situation is variable.

I've always had a cheque back, never stamps. Stamps would be ok, though, I'd make 'em work.

Sorry Smiling just trying to help.

I tend to just send things second class and hope for the best!