Iphone arrived, when on the charger it just flashes the logo on/off. When not connected it is utterly dead. It on an unrelated note was also just in a jiffy bag, the postlady lobbed it over the back gate and it chiped the case the phone was in. Bubble wrap in jiffy bag is thin and flat.
The seller is utterly refusing to entertain the idea it's faulty or refund. They point blank refuse stating over and over it's working on posting. As evidence they show a picture of the phone on with the apple logo, but it just flashes the logo on and off and does nothing else. Send about 8 messages to me so far, requesting images to prove it's the same phone etc. Provided them, it is the same and has imei on case plus a distinctive screen protector that's slightly off centre you can also see on sale photos. Personally I think it was sold faulty as the photos they show as proof of workinh only show the apple logo screen whilst it's on the charger, not it turned on or off the charger and I reckon they photograped it like this to pretend it works. Otherwise they have 100+ ok feedback so I thought I was fine.
Have I lost the money, or will ebay force a refund (I've opened a case)? In the interim I've asked him not to contact me over and over anymore and wait for ebay's decision as his emails are obviously trying to bully me down (unless he needs any more pictures/ evidence or wants to suggest a resolution other than outright refusal). I want to return for a refund, not partial or anything, as it appears to be an utterly dead phone.