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New postage charges

4 replies

speedymama · 04/12/2006 12:01

I was caught out by this as I have not sold anything on ebay for about 9 months. I sold some of the DTs clothing in batches and added what I thought was reasonable postage costs. When I got to the post office to post the items, I nearly fainted with shock! The postage costs for a couple of the items were £2 dearer than I had estimated and the postage for all of them (I had 6 parcels) was higher than my estimate. Where possible, I used 2nd class post but for those over 1.4kg, I had to use 1st class post.

I emailed the buyers to let them know why the items were being sent 2nd class and for the ones over 1.4kg, I just told them that the postage cost was more expensive than I had estimated.

Well, one of the buyers for the heavier parcels reimbursed me the difference in postage cost and gave me a fabulous feedback and the others all gave me positive feedback.

At least I feel better now but I do wonder how many buyers will be put off because of the higher postage charges that sellers will inevitably have to use?

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santasaltire · 04/12/2006 12:04

The postage charges are a bit weird. I sold a top the other day, which i had put down £1.75 for postage. Because of the size of it though it went for 75p! It was really big, but very flat.

speedymama · 04/12/2006 12:09

That is what caught me out. The size of the parcels increased the price significantly.

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ThrockenAroundTheChristmasTree · 04/12/2006 12:14

I got caught out too - I posted a nappy wrap which had previously gone at letter rate, this time cost 89p because it was too fat (I had packed it that way to make it small). Then a few days later I sold another one - packed it a bit flatter and it only cost 37p - so I ended up looking really cheapskate sending it 2nd class letter rate - I was expecting it to be the 89p at 2nd class again - and did not realise until after the stamp was on it !

I find the new postage really difficult to estimate - you either get it way too high or way too low.

speedymama · 04/12/2006 14:04

So it appears that to reduce the postage costs, make your parcel as flat as possible.

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