been ripped off on postage

[natty350]

I brought a jacket off eBay postage stated was £5.50 for 2nd class delivery it arrived with the postage on parcel for £2.80 2nd class this is nearly double in postage i wasn't happy I haven't message seller yet about ripping me off wwud thanks

Iggi they send it in brown paper packaging

eBay don't allow you to charge for the time going to the post office. I totally disagree that you knew the price when you paid. You trusted the seller to not rip you off. And fees are 10% not 200% so that is a flimsy excuse too.

sellers who overcharge to this extent are profiteering and greedy tbh - there is no excuse. And if seller has miscalculated postage and need to put their hand in their pocket well surely that is up to them to pay, not for other buyers to pay unwittingly.

Which maybe cost a pound, (Jiffy bags would be more) so, yes the price seems steep but not double as all packaging has to be paid for too. Sometimes eBay comes up with suggested postage charges that seem steep to me (when selling) they may just have clicked on that rather than deliberately trying to rip you off of a couple of quid.

I don't understand why it's against the rules for sellers to make money on postage but not for eBay, who take a percentage of the total sale cost, including postage.

"unwittingly" isn't accurate, as the postage charges are on the auction. Probably fairer if that's what gets paid by the buyer. Can't see any buyers giving the seller more money if the postage charges were higher than paid!

Sellers shouldn't blatantly profiteer on postage BUT you knew what the cost was when you were bidding. The cost of a small package 2nd class is £2.80 - but you were ok bidding for something with postage higher than this.

If they said they'd send it registered first class or something and then used 2ndclass I'd be pissed off and leave neutral or negative feedback but if it's just the cost that's annoying you, then I think you've just got to suck it up and enjoy your 'bargain' as you admit it is.

There is no rule about postage, you can't open a dispute for excessive postage. There are a lot of obsolete pages that suggest principles of what to charge for postage, but no firm rules that sellers must follow or be penalised; sellers cannot get a strike for postage charge violations but they can get strikes for all sorts of other things. Go back in time far enough & Ebay used to say that sellers could charge for postage whatever they thought was reasonable and it was always buyer's problem to suck it up or simply not buy. Ebay wants all sellers to have 'inclusive' postage, but buyers actually don't prefer it.

Ebay never get involved in postage cost disputes.

You are entitled to say you're unhappy & Ebay are very concerned to prevent Bad Buyer experiences.

I really don't understand people being pissed off about postage costs, you know what they are in advance and can factor it into how much you want to pay for an item. If I'm not prepared to pay over a Tenner for something including p&p for example, then I base my maximum bid on what the postage costs are. I don't really care how it's divided between price and postage costs as long as I don't go over my limit.

I am another ebayer who includes the postage fee in the total cost of what I am prepared to pay.

I don't think you can grumble when you know the cost up front.

What is wrong with wrapping something in a bag, as long as it arrives safely? More environmentally friendly than buying packaging.

(Not to OP, I know yours came in paper)

Thanks again ladies for commenting I really appreciate it some really good points on here as always

some sellers do have the cheek to ask for extra postage after an auction ends - that is also against the rules.

Thats has happened to me I paid straight away for a studded demin waistcoat I was after for ages the seller message me to say she needed £2 more for postage because she didn't realise how much postage has gone up she said she couldn't post the item out until she received the money I wasnt happy I told her to refund me

I recently received a pair of shoes in a recycled carrier bag - they charged £6.99 for postage whilst it cost them £3.90. If the shoes had arrived nicely packaged, wrapped in tissue and in a box i would have been fairly happy. As it is I have emailed them recently asking for a refund. i haven't heard from them yet but I will leave negative feedback if they cant even bother to respond to me.
I do think that ebay are at some fault as they give guidelines for postage charges which in my opinion are massively inflated (eg £5.99 for a dress - where postage would be about £2.80).

Were the shoes damaged in the post? No? Then the wrapping did its job.