Im a long term ebayer so not new but I am stumped on this situation. The seller is quite new
I recently won two items on auction, before they ended i asked the seller if they would combine postage and heard nothing. When I won i again requested a combined postage invoice. I will always combine postage unless the items don't fit in one parcel so thought this wouldn't be a problem.
After three days I heard nothing so I just paid the invoice assuming the seller was ignoring me and then she sent me an email stating she didn't know how to combine postage ot change the invoice. I replied saying i had already paid but that if she wanted to she could refund me the excess postage via paypal. Again I heard nothing,
I have just received the items and she has stuffed both into a too small second hand jiffy bag and sent it second class post. So I have paid nearly £7 for a £2.80 stamp. If it were me I would have bought the right size bag, and paid for first class if I had £7 of someone else's money for postage at the very least! But then if it were me I'd have also refunded or put the excess cash into the Jiffy bag if I couldn't do it online
So what feedback do I leave. I want to leave a negative stating the seller was unhelpful and refused to combine postage charging me £7 for a £2.80 stamp and a creased ripped Jiffy bag. But am I being nasty to the newbie. What shall I give/say.