Sold a vintage postcard yesterday to a woman on the GSP . I have sold through it before but only clothing that went to European countries (I'm in England). Made sense to me as it takes out the guestimating for shipping, as eBay dictate the prices for it (I've no idea what they charge). It's safe and means I'm not out of pocket as I often was, for guessing wrong price (their website was never accurate to use)
Anyway.. if the customer is on the GSP, eBay auto send them the invoice.. I can't do that..(like, it won't actually LET me invoice anyone on GSP) so they obviously did, as I got this reply...
''Hi, you didn't list a price for shipping to the US and I usually pay around £2 for postage, so when I got the invoice this morning showing over £10 I was a bit shocked to put it mildly. Please would you adjust the postage to something a bit more reasonable?
Thanks,''
No wonder she was shocked! I 've just messaged back saying I'd get some advice and assured her that it was from them as I'm not actually able to invoice her. I said I wouldn't have charged more than a few £ to post it. And I can't adjust the invoice as I cannot access any invoice or send one of own!
Wondering what to do. Should I cancel the sale and re list it? but opt out of GSP for that listing? and choose my own posting (i.e. make it a private listing for her)