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over priced postage and seller ignoring me

36 replies

wanttosinglikemarycoughlan · 22/07/2014 08:03

I bought a bag
Arrived and it is fine
I was charged £5.85 postage which actually cost £2.80. I am fed up of over pricing on postage
I messaged seller saying I was over charged on postage and have been ignored
I haven't left feedback yet
Is there anything I can do?

OP posts:
mindyourown1 · 22/07/2014 15:03

the cost of delivering is p&p - not time, petrol, parking or ebay/paypal fees. Anything above postage and packing most definitely is greed - yep.

SDTGisAnEvilWolefGenius · 22/07/2014 15:08

Angeltulips - the OP is 'quibbling' about an extra £3.05, not just an extra quid. Or, to look at it another way, she has paid twice what the postage alone cost.

It is my understanding that, as a private seller on ebay, you can charge for the postage and for the packaging, but you can't charge way over the odds for those, and you can't charge for petrol, parking, fees etc.

I believe this is because you don't pay ebay fees on your P&P costs, just on the amount your item actually sells for, and ebay don't want sellers dodging fees by selling items very cheaply but making their profit on the P&P - which is fair enough.

angeltulips · 22/07/2014 15:33

But now you DO pay fees on p&p (another reason to mark up FYI) so it's all irrelevant. Thus why I now do postage inclusive.

I'm just always Confused at the assumption that sellers should shoulder all these extra costs. Why?

(ps I have 100% positive feedback - I am a fair and responsive seller so it's not like I am some sort of eBay ogre. I just don't get it.)

pancakesfortea · 22/07/2014 15:39

But surely you knew about the high postage when you bid? It's part of the price youve agreed to pay.

mindyourown1 · 22/07/2014 15:42

Pancakes - you agreed to pay it on the basis that is what the p&p cost - if you overcharge postage by double then buyers will neg, trash your stars and you will lose your ebay account.

picnicbasketcase · 22/07/2014 15:48

There is a big difference between 'knowing the postage cost and thinking it's okay' and finding out the postage didn't cost anywhere near what you've paid. The second one is being ripped off.

SDTGisAnEvilWolefGenius · 22/07/2014 16:18

I didn't know that, angeltulips - thank you.

angeltulips · 22/07/2014 16:41

No probs. I have found selling SO much easier since I switched to all-in prices - no confusion, no hassles.

SDTGisAnEvilWolefGenius · 22/07/2014 16:44

You're absolutely right about that.

millymae · 22/07/2014 17:01

As a seller I have thought about including my postage in my initial starting bid but came to the conclusion that there wasn't much point in doing it as I would still be paying the 10% either way and that the higher starting bid would put bidders off. Yes, it would give me the option of sending things by a cheaper method than I'd included a charge for but as a buyer I preferred to get things quickly and hated it when things took forever to arrive.

When I started to sell I decided that I was going to treat my buyers as I would have liked to have been treated myself so I'm happy to take my chance by auctioning items rather than using buy now, and sending everything Royal Mail First Class in decent packaging. I know lots of sellers prefer to sell using buy now but my experience has been that I have sold far more items for a much better price that I expected than I have those that have only gone for the starting bid, and I've not felt too upset yet about not passing the cost of packaging etc on to the buyer. I feel that I'm still making a good profit despite Ebays high costs.

mindyourown1 · 22/07/2014 17:35

but now listing is free for 20 items a month you may as well start higher and have free p&p.

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