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If you buy or sell items on eBay, you will find tips and advice on this forum.

Buyer collecting tonight, whats the etiquette?

14 replies

notso · 16/05/2013 11:26

Have only ever posted things out or had DH deliver them before.
Feel in a flap, I'm rubbish at talking to strangers.
Do I offer a demonstration? It's a pram so might be useful.
Should I offer a drink and small talk?

OP posts:
PurpleFrog · 16/05/2013 11:40

I would give a demonstration, give them a chance to look it over and check it is in the condition they expect. I assume you are accepting cash on collection, so remember to get that!

A drink and small talk is not necessary.

MarjorieAntrobus · 16/05/2013 11:55

Drink and small talk are not necessary.

The buyer just wants to see that they are getting what they have paid for.

It would be fine to talk to the buyer in your garage, on your drive, or in your hall. It's a business deal. Hand over the things you are selling them. They'll ask if they want more explanation.

SavoyCabbage · 16/05/2013 11:57

I've met some lovely people selling on eBay.

WeAreEternal · 16/05/2013 12:01

Invite them in show them to the pram,
allow them to inspect it,
ask if they want you to demonstrate folding/changing the seat/etc,
Ask if they are happy with it,
Ask for the money (if they haven't yet offered it)
Excuse yourself to another room and count it (its always a good idea to count it but I feel rude doing it in front of people)
Ask if they need a hand to their car,
Thank them for coming and show them out.

It's pretty quick and easy really.

fergoose · 16/05/2013 12:13

please don't take paypal - cash only.

notso · 16/05/2013 12:55

Right, thanks all.
I get all flustered about this kind of thing. I am a bit of a loner at the moment.

She's definitely paying cash so that's good, and I will have a practice unfolding/folding etc as haven't used the pram for ages. I don't want her to think it's really difficult!

OP posts:
fergoose · 16/05/2013 13:53

and don't let them haggle over the price - the amount they bid is what they have to pay, if they offer less just say no.

notso · 16/05/2013 13:56

Oh hope she doesn't do that fergoose

Also is it bad form to give her the 17p change in 1's and 2's assuming she gives me the money in whole pounds?

OP posts:
fergoose · 16/05/2013 14:46

no - that is fine, am sure they won't worry about the change though.

notso · 16/05/2013 14:56

Well I wouldn't but you never know!

OP posts:
Flibbertyjibbet · 16/05/2013 15:07

I prefer not to do collection items on ebay but I've often collected things myself.

I prefer not to go into the house itself, I leave the children in the car on their drive/road right outside so I have a reason not to step further than their poorch.

I turn up, smile and say I've come for suchathing, they invite me in I say no thanks the kids are in the car, they get the thing, I pay and go.

When I am selling, I keep the thing near the door and just take the money from them and they go.

One man that I sold some Leappad games to a couple of years back called at teatime when I was alone with small children. I opened the door and he actually pushed past me to get in our house. Its a tiny cottage so he stepped into our front room. Then went on and on for ages about the leappad toys he was getting from ebay, asked if I had any more I might be listing. Noticed the 2 boys on the sofa and said his son was a bit younger and was I selling any other boys clothes or toys. Very stressful very intimidating.

If you have a drive or path I'd open the door and bring it out 'so they can see it in the daylight' or some other such excuse.

Me, paranoid????

TheCutOfYourJib · 27/05/2013 09:28

Don't go in another room to count it, if its wrong how do they know you've not just removed £20?
I wouldn't trust someone who did that.

sarahtigh · 27/05/2013 18:18

if you must count it; count it in front of them re post above,

you must give them chance to look at it properly and definitely practice folding it , it will look bad if it takes more than 10 seconds

ggirl · 27/05/2013 18:19

3 course meal is the norm I think

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