Buyer retracts bid- for no good reason?

[BagWoman]

Can anyone advise- had a bid this morning and buyer wanted more pics ( after they had placed bd.) I emailed back straight away to say would do in next day or two as had a work deadline today. They have now withdrawn their bid and refused to say why. I wonder if I should report this? Having read the rules, you can only retract bids in exceptional circumstances - and I think they must have been dishonest to retract it. It should show up in their history but it isn't.

item still has 3 days to run but it's annoying all the same.

I wouldn't bother if she hadn't retracted she would have ended up returning it/saying it was undelivered because she realised it wasn't what she thought when she first looked. Deep breaths and await the next happy bidder!

I would speak to customer support and report them. Then I would put that bidder on my blocked list so that they couldn't bid on any of my future items for sale.

Not worth dealing with people who do this ( unless had a genuine reason) because they almost always give you problems with a sale eg non payment; giving you neg or neutral feedback; return item etc.

They are a pain- the reason they gave was they made an error with the bid. haha- the bid was the amount of the starting bid- so they are pulling a fast one.

Thanks for the posts- have been ebaying for years but never had this happen till now.

I've just had this, it is annoying. I reported them because looking at their profile they had retracted 25 bids in 12 months!
I found Ebay a bit annoying with this though because the bidder stated the reason was I'd changed the description but Ebay should have been able to see that I hadn't.

they changed their mind? Better before the auction ends surely rather than an unhappy buyer.

Agree with Fergoose, better they withdraw their bid now rather than them being forced to buy something they don't want and then the parcel goes 'missing' or mysterious faults appear and then you have to refund.

Lucky escape in my opinion.

Block them and forget about it.

they may well have entered the wrong amount they may have entered something much higher than starting price as max bid but of course unless someone else bids it will show up as starting price not their max bid so that is not sinister on its own with only 1 bid it will show as starting price whether they entered the starting price £100 or even £1000

it is also possible they wanted to leave bid today as will not be around in 3 days time and can;t wait until your photos sent so they are backing out, much better to back out now for you and for them

unless you can see a big history of retracting bids it is not reportable, it is perfectly legal that is why ebay have a bid retraction form, but there are only limited choices and entered the wrong amount is the default option