Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Buyer thinks they can just change their mind - am I being too harsh

3 replies

MicroTablet · 07/11/2012 10:43

I am so sick of being dicked around by buyers you can't then leave negative feedback for.

i don't sell a lot on eBay, just the good quality clothes and toys my kids grow out of. I make it really clear on my item descriptions that only buyers prepared to pay promptly should bid and unpaid item cases will be opened for all non payers. I also state the packed weight and dimensions of toys so everyone has clear expectations and I ask international buyers to contact me for postage costs.

So, this time.......I have a winning bidder in Ireland who didn't contact me to ask for postage costs before bidding and who has now decided they don't want the item because it costs too much to post and they could buy it cheaper new locally. I have only added 20p to the actual postage cost to cover the packing materials so it's not as if I am charging over the odds.

I don't feel that it's my problem, they shouldn't have bid so much if they could buy cheaper new from a shop. So I have declined to cancel the order and will go down the unpaid item route much to the buyers dismay.

Am I being harsh or should I stick to my guns to make sure flaky buyers like this get the feedback/unpaid item strikes they deserve and stop messing everyone about?

OP posts:
queenofthepirates · 07/11/2012 12:25

Please do add strikes, I definitely don't want them bidding on my stuff.

nickelrocketgoBooooooom · 07/11/2012 12:26

go through the unpaid item route - the whole point of ebay is that you can't change your mind once you've bid and completed the sale

MrsZoidberg · 07/11/2012 15:27

Definately the unpaid route - the couple of times I've done a mutual cancel they haven't agreed and I've lost fees

New posts on this thread. Refresh page