is this correct re Ebay fees please?

[mckenzie]

I asked buyer if she would like to do cash and personal collection as she is local to me and she has come back with this.

"If a cash collection is preferable to you as per your message (& i can arrange as no computer access at present for paypal) then this means there will be no fees payable by you to eBay and you would be saving the fee of £20. This would therefore indicate that the cash collection price would be £185 taking into account the eBay fees. Please advise if you wish to proceed as I have already advised that I'm not near computer access for full eBay PayPal access"

Is this correct? Is it only paypal that takes the 10% and not Ebay?
Thanks for your help - I am an Ebay novice as you can tell.

Nooooooooo!! It is NOT correct - you will still pay auction fees because you will mark it as PAID and therefore eBay will charge you a final value fee. After all, they provided the service. PayPal is separate - and there my knowledge ends!!

Ebay fees are calculated on the final selling price. So you will still be paying ebay fees made up of listing fee plus final selling fee.

I think its about 10%. Paypal charges differently as there is a fixed fee per transaction then a smaller % on top. Again the schedule of charges will be somewhere in the paypal website.

I have bought and sold plenty on ebay and have never had a buyer dispute the fees part, people usually pick up because it saves the postage.

I often search for items purely on 'nearest first' to find things I can pick up, and I've never quibbled over the fees.

I think she is trying it on. The TOTAL ebay and paypal fees for that item might be in the regionn of £20, but you will still have to pay the ebay fees. Find out exactly what the portion is, then if you feel like it you can offer that reduction to her.

Or, you can say 'no I want paypal and I will post it to you' (I've had that done to me by someone who had to drive past my house to get to the bloody post office!!!).

Or you can tell her that this should have been requested before she bid and that the answer is no.

At worst case you can open a paypal dispute and get the transaction cancelled.

And be warned, if she pays cash and takes the item away,a cheeky mare like that could then turn round and open a paypal dispute claiming that she has not had the item! If she has checked your feedback and can see that you are new to it, I'd be very suspicious that she is trying it on.

I'd take paypal and send the thing recorded delivery. But don't reply today until you have all your figures and decided what to do.

the final ebay fee is about 10%, the paypal fee is 3.4% plus 20p - either way the buyer is wrong, she agreed to pay for the item and she should pay the full amount. Now is not the time to negotiate a discount.

thanks very much everybody.

as fergoose says with cash on collection you save the paypal fee, she saves the postage and packing fee which on an item costing £185 would be a fair whack,

ebay still take listing and final value fees unless you claim non payment

if she collects do not take paypal

if she pays cash then claims not received there will also be no record of her paying so how can you not receive anything you have not paid for!

ALWAYS ALWAYS CASH FOR COLLECTION not paypal

i might give a collector a small discount if it saved me a lot of hassle wrapping up like a whole china teaset as would save on metres of bubblewrap but its my discretion and depends on them being nice

the only exception seems to be cars, vans etc when small reduction is often made or pehaps extra paid if tax disc left on or fill up with fuel etc