My item took ages to come, I think seller lied to me. Is this email to them ok?

[JKSLtd]

Want to be clear & concise so here is the email I want to send:

"My item has arrived.

However, I will be mentioning in my feedback that it took a very long time to arrive and that your communication is unreliable, to say the least.

8th May: I paid for the item
24th May: I emailed about the item not arriving
25th May: You replied saying the item had been posted 'straight away' (ie approx 8th May) & I could check the postmark
31st May: I receive 2 emails (one from The G- & one from eBay) telling me my item had been dispatched
2nd June: My item arrives (no postmark on the package)

That's 22 Royal Mail working days.

The G- email tells me I should allow 10 days for Standard Delivery.
Your email to me says allow 14 days for delivery.

If you had said when I enquired that you had encountered a stock problem or some other problem and it would be sent asap (although a pre-emptive email about this would be better) I could understand. But your 25th May email to me was incorrect.

Your G- email says you are a new company. As such I feel you may benefit from this honest customer feedback. Don't lie to your customers.

In this instance the slow delivery was unimportant. It may not be to the next person."

Now I don't want a refund or to send the item back or anything. But I feel I should contact them before leaving feedback (should I or not bother?) & tbh I'm a bit miffed that they lied to me and want them not to do it again/others to know that it may take ages for something to come in case it matters.

What do you think?
And how do I phrase my feedback to say all I want to say but fit it all in?

i left this feedback to a similar problem i had

"as described but took 12 days to post and lied about posting it earlier". she told me in an email she had posted it and then in another made out she was going to get in touch with royal mail to see what the problem was and then when i received it the postmark was only 3 days before i received it! i had waited 15 days from paying for it to receiving it!!! didnt bother emailing her separately

Thanks for replying - so you think I shouldn't bother emailing them then?

I want to but I know it achieves nothing really.

Personally, I wouldn't bother making a fuss. You got your item and are happy with it. Just mark them down in the stars for delivery.

Ok then, that's 2 out of 2 for not emailing :)

Had a look at their feedback and it's mostly very good, with fast delivery mentioned a lot. One neutral that mentions slow delivery (also last month) & one that mentions they sold something they didn't have in stock, but otherwise they are a power seller with a lot of good feedback so think they just have the odd blip.

Will leave feedback & downgrade stars for delivery & move on, thanks :)

if happy with item 5 stars for as described and probably reasonableness or postal charges but probablt 2/3 for communication and 1 for speed of delivery

Thanks, have left similar to countrydurhamlass but changed 'lied' to 'misled me about posting dates' as I felt bad saying lied, not sure why!

Also left 1 star for communication & delivery.

I wouldn't bother emailing them, just mark them down in the postage time bit.

You have your item, no harm done.

Remember when you used to have to wait 28 days for delivery for everything? That would drive people crazy now. I once had someone email me after 3 DAYS on ebay.

Maaadness.

In the feedback, I say "Paid 1st May, received 28th June" (or whatever). If there is a postmark I say what it was. And I would give at least a Neutral rating, and I would click the "Posted Very Slowly" star.

I think you ought to give honest and accurate feedback. Don't say "Fantastic ebayer" if they weren't.

Last time I had a problem like this with a purchase it was posted after the seller had assured me it was on the way, and sent franked from her place of work!