Opinions would be appreciated
A buyer contacts me to ask if I will accept cash by registered post as she doesn't have Paypal. I think it's a bit strange but agree and she duly orders £60 worth of products. The money takes quite a while to arrive but nevertheless does arrive today and I email to tell her we have the cash and I am posting her products. DH has signed for the delivery as he is in our RL shop but then phones back to say one of the notes is a forgery.
It's a very good forgery, admittedly, but I take it to the bank and they confirm what we thought.
So I email the buyer to tell her what has happened and offer to return the note but then I realise how completely stupid I have been.
I cannot prove that the fake note came from her . If she is honest then she will think that I am scamming her. If it was deliberate then she can still claim the same thing. There is no good resolution to this is there? She has 200+ positive feedback, I have a shop & 500+100% feedback in the last year. I have been such an idiot. NEVER AGAIN will I agree to cash.