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Buyer's Paypal not working and wants me to invoice someone else

6 replies

Catzenobia · 15/12/2011 16:24

Have said I don't know how to do this but can give her some more time to sort out Paypal otherwise will have to relist. Would I be covered by ebay protection if I did this and, if so, how do I do it? Thanks

OP posts:
anonEnormousJuicybird · 15/12/2011 16:48

You can send an invoice by paypal to any email address.

Go to Request Money tab, then Create Invoice button and go from there.. you just need the other person's email address.

You won't have any ebay protection as such, but clearly you won't send the item until they send the money anyway, so at least you cannot lose out that way.

Risk is that the paypal payment to you is recalled (which can happen) after you have posted the item. Because the payment to you wasn't made through ebay, you may have difficulty in reclaiming anything. You could have no money and no item with no channels of recourse.

That's how I understand it anyway. There are others out there who are brilliant at all things Ebay (I had some fantastic help this week), so someone else may come along soon.....

fergoose · 15/12/2011 17:49

If someone else pays it wouldn't tie in with the eBay item to show it as paid, so I think eBay would say not to do it.

If you post the item recorded/with a signature I think you would be covered if the buyer claimed item not received - I don't see why not anyway.

Bit of info here

www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOffEbay.htm

dizzyday07 · 15/12/2011 18:11

If the buyer just goes to pay as normal she can then log into whichever paypal account she in effect wants you to invoice to (presumably a friend/relative). As her address will be different to the one attached to paypal she could then either add hers as a gift address or if close enough have it delivered there.

elfyrespect · 15/12/2011 18:56

I'd thought the same as dizzy - they just have to log in to whichever account it is they are using.
It shouldn't alter anything you have to do.

fergoose · 15/12/2011 19:10

I thought the buyer was using a friend to pay from their own paypal in which case that friend's paypal account would not be linked with the buyer's eBay account - of have I misunderstood?

FabbyChic · 16/12/2011 16:46

When your buyer checks out she should do so using her friends PayPal account this will bring up her address on the PayPal transaction page and cover you both against SNAD and Seller Protection issues.

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