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If you buy or sell items on eBay, you will find tips and advice on this forum.

So what do I do... Don't want to pay more...

15 replies

kellestar · 19/11/2011 22:12

Just had this reply from an eBay seller...

Im really sorry but I put in the wrong amount when listing this item. The starting price should have been £55.00. When I relised my mistake later on it would not let me change the price. If you are interested at purchasing the Baby Carrier which is in really good condition for £55.00 then I can give you directions to my house.

Im really sorry for the inconvieniece this may have caused you.

I bid on the item 2 hours before it ended with no bids before that, I'd been watching it all week. It sold with my bid being the only one for £35 it's a second hand Vaude Butterfly child carrier, with rips that need repairing and a rain cover that is misted over, seller admits it's well used, but I was prepared to accept and make repairs. Collection or post for £15, was planning on collecting as they are up the road. I've been watching a few and let some get away from me today for less than that locally, I wouldn't have placed a bid if it was £55 that's for sure.

I've been on ebay as a buyer and seller for 10 years, but the last 12 months I've had to raise gosh knows how many items not received as seller's not posted item or very not as described. It's almost enough to put me off, except the few lovely people really make it worth it.

What's the advice...

OP posts:
fergoose · 19/11/2011 22:51

the seller needs to sell at the price you paid - they are not allowed to ask for extra on top. the bid is binding and they have to honour it

if they made a mistake that is their fault

you can report as none performing seller and leave neg feedback

Pancakeflipper · 19/11/2011 22:55

Your bid stands. You don't pay anymore.

Sounds like they are trying it on...

dizzyday07 · 19/11/2011 23:33

What a cheeky b*gger! She was obviously bumping up the price by quoting high postage and now won't get that extra as you want to collect!

BerylStreep · 19/11/2011 23:48

You have a contract. She needs to honour it.

Bohica · 19/11/2011 23:52

She is trying it on and you pay the price you won the bid at. Bit akward as you are collecting but at least you know it won't get lost in the post Hmm

teenswhodhavethem · 19/11/2011 23:53

This reply has been deleted

Message withdrawn

MrsJasonBourne · 20/11/2011 00:09

That's the risk you take when you put something into auction. Tough luck on her. She has to honour the price. Tell her this and say eBay has lots of protection in place to prevent you the buyer from being inconvenienced by sellers like her.

Honeydragon · 20/11/2011 00:18

Bet hardly any in that condition sold for £55 she is deluded and trying it on.

TheSecondComing · 20/11/2011 00:21

This reply has been deleted

Message withdrawn at poster's request.

Honeydragon · 20/11/2011 00:31

It certainly wouldn't cost £15 to post

Honeydragon · 20/11/2011 00:34

In fact non of her email makes sense. If no one had bid she could easily have changed it. If someone had bid she could still have pulled it.

She must think you are muppet... More fool her.

kellestar · 20/11/2011 15:41

ok so drafting a reply to her...

I am sorry but I am not prepared to pay more than I won the item for. You would have had every opportunity to amend the listing, as I didn't place a bid until the last 24 hours, you can still retract an item from sale even with bids.

You are breaking eBay's seller standards by asking me to pay more than I won the item for. I would not have been prepared to bid on your item if it was listed at £55. I had researched completed listings and thought my bid fair for the item [previously selling for £40].

If you are not prepared to complete this transaction honourably, I will have no option but to raise this with eBay.

Not sure what policies to quote as the ebay help is stupidly vague, I can't even see any seller standards that include asking for more money or the like...

OP posts:
fergoose · 20/11/2011 15:54

Say they have entered into a binding contract with you - and have to sell at the price you won for.

They are not allowed to ask for extra money after the auction has ended. If they do not sell at the agreed price you will report them to eBay as a non performing seller. This could cause restriction,s or even cause them to lose, to their seller account.

ChunkyMonkeyMother · 20/11/2011 15:59

I bet you it is a scam! I once saw a baby carrier (worth about £95) going for 99p - I thought "Oh what a bargain, yes please!" Read the blurb about the item and seller had written three times "Will not accept less than £50 for this item" errr why the flip are you selling it for 99p no reserve then?

I reported it and I'm fairly sure it was pulled or edited to a degree where I couldn't find it again - Although this is different because you have already won the item, I would go along with the right money and a print off of the receipt and if they kick up a fuss go straight home and report her - There is no place for this kind of thing on ebay!

FabbyChic · 20/11/2011 16:09

At the end of the day they can do whatever they like, you cannot force someone to sell, however they should have increased the starting price or used a reserve.

If they don't sell you can file a seller non performance report.

And leave negative feedback, whatever you do do not agree to a mutual withdrawal let her be stuck with the 10% eBay fees.

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