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If you buy or sell items on eBay, you will find tips and advice on this forum.

How long do you give buyers to pay up?

3 replies

Crazybit · 14/11/2011 12:39

Have been selling a few bit's lately.

After being stung I have stated 'payment to be within 3 days of listing ending or for collections, for it to be within 7 days but please contact me within 3 days'. on ALL my listings.

The past week i have had:

  • no communication at all about a toddler bed that was to be couriered. Ended up opening a non-payment dispute and having to relist.

*Little communucation about a collection, only for them to text me yesterday (7 days after the listing had finished) saying they will be here at 4. I replied saying I wont be home till 5, so will they please be able to collect after then. No reply. I text at 4.40 and said I would be home within ten minutes and had a reply saying 'car trouble, they will arange pick up another time.' I really want rid of this item, how long should i leave it before saying sorry, but you've had more than 7 days, I will need to relist?

  • A non-payment, non-communicator from 8 day's ago. The buyer is a newbie, with only 2 feedback so I sent them a nice message towards the end of the week asking them to pay, no reply, so have had to open a non-payer dispute again!

So...just how long do you give to pay? Then how long after opening a non-payment dispute do you leave before closing the case and relisting?

OP posts:
fergoose · 14/11/2011 13:06

I always open a dispute on day 4 and then close it on day 7 then relist - unless you have an arrangement for someone to pay later.

In my experience if they don't pay in those 7 days, they generally never will. Or maybe I am too harsh, but I have waited longer in the past and just had radio silence from the buyer.

Crazybit · 14/11/2011 19:22

Thanks for the reply Fergoose. I don't think you're too harsh, I will do that from now on :)

OP posts:
FabbyChic · 14/11/2011 20:30

I do the same as fergoose.

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