lost parcel and time limits ?

[SNOWBall4girlz]

hi there,

I paid for a bundle of stuff on the 12th Oct was posted on the 19th and it never turned up.
The seller has been nice and polite and we have checked both ends to no avail.
It was sent parcel post.
I have asked for a refund and the seller has told me I have to wait til she gets her refund from post office.
Should I file a claim as well in case it is not refunded I really cannot afford to wait but don't want to annoy the seller ?

Thanks fergoose, sorry being a bit thick I have made a claim before but twas a while ago! Sorry snowball have hijacked your thread

Maxy you're not being thick :)

Snowball did you get your refund yet?

You don't wait for a refund, if one is not given within ten days of the parcel being sent you file a dispute via PayPal for item not received, don't go via eBay. You then escalate the dispute to a claim, seller gets ten days to respond, if they cannot provide proof your item has arrived with you you get a refund of what you initialy bad.

Only bad sellers make a buyer wait.

well I was being nice and waited the full RM missing pacel time, but they still turned out to be unhelpful anyway