Someone bid on an item, then emailed me to say they didn't have a paypal account. (I specify "only paypal" on all my listings, but push to shove accept cheques and cash) I replied, and explained he could either send me cash or a cheque and he went on to win the item.
I sent payment details- nothing- I waited 10 days then emailed and asked nicely how he intended to pay, had he sent me a cheque etc. Nothing. Waited another 3 days and opened an unpaid item case. He has just emailed to say there must be a mistake, he never bid on the item and I'm to cancel it.
Obviously this is bollocks, and while I don't mind closing the case etc and will relist item, it rankles that he's denying he ever bid, when cleary he's just changed his mind. How do I pass this onto ebay? He should get an unpaid item strike no? If I just cancel the auction then he won't.