Help with postage issue

[ChablisLover]

Hi

I have purchased an item and the seller will not send it by royal mail but is insisting on using a courier company. It is only a jersey top nothing big.

Seller is asking for my phone number to arrange delivery but I am not willing to do this.

Can anyone advise me of my options?

Thanks

what does the auction say - did you ask before bidding. If they don't offer a cheaper royal mail method in their listing you can't demand it.

the seller already will have your number from checkout anyway

Thanks fergoose

The listing did say other courier but just thought I would ask.

Never dealt with courier via eBay before and I am being cautious about proceeding that's all.

Will give number at checkout and go from there

how much are they charging for a courier anyway?

you won't need to give your number at checkout - it will be there already.

They are charging £2

Not unreasonable but just strange for a jersey top. Apparently she has has issues in the past with royal mail and she pays a lot of money for the courier service.

She seems to sell just clothing items so I wonder why the courier. I am just dubious about it that's all.

I guess she gets a good deal with them to only charge £2 - I kind of agree with royal mail being useless on occasion. I don't think they are being dodgy, just careful and protecting themselves. Many recorded delivery items are delivered with no signature, leaving sellers wide open for chargebacks.

Sounds normal to me, I used a courier I trust before on some buyers with low feedback yo ensure I get POD, was it a high value item?

No not at all

Is only a jersey top no more than a few quid.

Plus I have really good feedback 165 at 100%.

Are you nearby perhaps she intends to deliver herself?

Doubt it. She is in London I'm in northern Ireland. Have emailed her and asked if that makes a difference. I'm sure £2 won't even cover petrol to airport!

I bet she posts items from her work for free on their account.

if she sells loads will have bulk pick up and they will take all parcels where ever they are going it is the same with many businesses next charge about $4 for everything whether 1 top or 10 as they will have a perparcel deal

also collect+ even for 1 item is about £4 and you get signature upto 5kg, with royal mail with signature that would cost £11-12

royal mail maybe cheaper but if she specifies a courier for £2 you can not really argue maybe courier picking up is cheaper and less time than her driving to PO and stanidng in queue with 15 parcels

Even a small top would prob cost £1.60 to post, £2 for courier is a bargain.

If the listing said courier, then you can't exactly argue with her. Just let her deliver the top!

Have just gone with it. Let the courier deliver but she diesn't sell loads. 100% feedback of 120 odd.

Strange but will teach me to read listings more carefully in future.

This is a bit of a non issue really, you have only been charged £2.00 postage, as long as you recieve it ok and are happy with the item, Does it really matter how it gets to you??

Ye, I'd say it does matter. I hate couriers, because if I miss a delivery, I'm stuffed. Royal Mail sorting office is only a 10 min walk to collect missed items, but courier depot is 2hrs by bus or call the high-rate number to reschedule, only to find out they cant do Saturdays or timed etc etc!

yes jim but the listing actually said courier so OP knew that in advance she wanted them to change if she did not want a courier she should either not bid or asked if it could be by royal mail before auction ended

Ah, you're right - my apologies. Got a bit caught up in my own personal hatred of couriers there