Please or to access all these features

eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Over-charged on combined postage.

26 replies

mogs0 · 28/09/2011 08:24

I won 5 items from the same seller. One was free postage and the postage for the remaining should have been £17. I had asked before the end of the auctions if the seller would combine postage and, yes, that was fine.

Seller sent an invoice stating an amount wHich I felt was fair - based on the cost of the postage for the items individually and not knowing what each item would weigh.

Parcel arrived today and I paid almost £3 over the actual postage cost and it was packed in recycled packaging.

Would I be unreasonable to email asking for a partial postage refund? If so, how do I ask politely? I'm crap at tactfulness!

OP posts:
sarahtigh · 05/10/2011 16:42

it is technically against ebay rules as fee avoidance to mark postage up a lot as whippet says ebay fees are on sold price paypal fees are on sold price and P&P so a totla of £5 involves less fees for seller if it is £1 for item and £4 for postage than £5 with m free P&P

it is allowable to charge for posting and packing for a t-shirt or book ( ie just need plastic bag or envelope I mark up about 20-30p ( mailing bag are roughly 11 p on ebay

for a small ornament like beatrix pottery figurine which needs bubble wrap and small box about 50p for larger breakable vase / coffee-pot that needs bigger box and a metre or more bubble wrap about 80p for multiple or antique ceramics about £1.50 extra, anything that needs a courier ie more than 2kg I add about £1

you could just say in feedback "nice item as described but postage charged at more than double cost " and give 2 stars for postage cost people can not reply to poistive feedback

"ayesto the right £4 .50 profit on postage for books is rubbush but ebay limits of £3,25 per book is rubbish if old heavy hardback book so you have to add it on to start price to avoid losing out

I weigh things with kitchen scales in a box before sale if breakable weigh with 3 sheets of newspaper too ( though now have postal scales that weigh in 25g increments upto 5kg got for 99p and £4 postage on ebay)

New posts on this thread. Refresh page