Hi!
Goy myself in a bit of a predicament and would love some advice please. I bought a collection only item 2 weeks ago, it was described at new and unused. Anyway, I went to collect the item and was a bit wary as the neighbourhood was quite scary. Wish I'd just driven off but the woman was waiting in the garden for me. Anyway, The house looked a bit unclean and I felt really anxious. she had her boyfriends there too so felt a bit intimidated (altho they were nice and not threatening at all really!). Anyway, when I got the item home it was dirty, smelly and just horrible so I drove it straight to the tip!
Now she has messaged me asking to leave her feedback and I am unsure what to do/ Obv I feel responsible for other people buying from her, but I also feel like its unfair for me to leave negative as I paid cash on collection (so as seen) and then didnt give her a chance to rectify (item smelled really bad so just wanted it out of my car/house).
What would you do?