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If you buy or sell items on eBay, you will find tips and advice on this forum.

Seller refusing to combine postage

30 replies

rowyourboat · 29/06/2011 16:57

I've won 7 baby items from a seller who is refusing to combine postage based on the fact she is new to ebay (she has feedback of 131) and is juggling a newborn baby. I realise I have to pay as I should have checked with her prior to bidding, my mistake, but what feedback should I leave? Can I leave neutral or negative, or should I give positive feedback but mention her refusal to combine?

Also, is she obliged to pack up the seven items separately if she refuses to combine? Surely this will be more time-consuming for her than amending the invoice?

Whilst I am sympathetic, I was new to ebay once and I also have a young baby, I feel she is being a little unreasonable. She says she's juggling a newborn but it seems she has the time to list a great many items for sale.

Thanks for any advice.

OP posts:
IslaValargeone · 09/07/2011 11:17

I'm not arguing about whether the seller would lose out. I am arguing in reponse to the original post that it is wrong to consider leaving negative feedback just because the seller wouldn't combine postage. They are under no obligation to do so, however unfair unfair it may feel to the buyer.
By the way I speak as a buyer on e-bay not a seller, so I am not defending greedy sellers. Saoirse, I'm sorry you have had such an unfortunate experience.

exoticfruits · 09/07/2011 12:02

I let people pay cash on collection.

saoirse86 · 09/07/2011 20:31

I was responding to this post of yours Isla:
^Isn't the idea of not profiting from postage costs based on the idea of not selling an item at a ridiculously low price, but charging £25 postage for example and circumventing fees etc? rather than the seller 'losing out' just because one person has decided to buy loads of items rather than multiple buyers.
I just think that these queries should be raised before the transaction is completed rather than a seller receive negative feedback from a disgruntled buyer just because they think something isn't fair.^

I know I'm opening myself up to chargebacks but you are supposed to use certain forms of payment and cash isn't one of them. I'd always thought my defense would be they'd inspected on collection. I haven't ever had any problems though.

fergoose · 09/07/2011 22:04

cash is acceptable for collection items. Plus it saves you paypal fees.

saoirse86 · 09/07/2011 22:20

I once had an issue with an item I wanted to collect and was told by ebay that they would have nothing to do with it as they'd asked for cash on collection and that was outside ebay rules. [hconfused]

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