Sold a heap of stuff a few weeks back and got as expected good feedback. However, one has come back as 'item as not described' the the message is that 'the missus' (sic) has a question re stitching on the garment and wants my number so she can phone me,
Well, the item is new - the listing was highly detailed and nature of the garment means that beads can fall off (and I know she knows this). I've responded that if the item not as described (it's new and my listing was detailed with all measurement - and so it's exactly as described) I'll give a refund (against my better judgement).
My response is to email me the question re stitching (!) via the ebay portal. If it's defected - why? If so I'd give refund (although not convinced about this buyer - item new - didn't fit me - all measurement etc included).
Not happy to give out my number for a query that that submitted by the husband.
How do I proceed. I'm happy (for want of an easy life as the item is EXACTLY AS DESCRIBED) to give refund as long as item is returned.
But they haven't responded to my reply and I'm getting a bit pissed off now.
Best way to proceed?