I won a very heavy item the other day and I was lead to believe that the item was at the seller's address. Only when i confirmed the exact time for collection, did she happen to mention that it was actually for someone else who lived another 20 miles away!
The item is cheap and I do want it, but I wouldn't have been prepared to drive for an hour to collect it had I have known, esp with the cost of petrol carrying such a heavy load.
Would you complain or just put it down to experience?