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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

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Original poster

Bidder is from abroad and won't pay my P&P for Int'l REcorded

21 replies

OhCobblers · 23/02/2011 21:39

they didn't even contact me before bidding.
I generally send everthing 2nd class Rec in the UK and always overseas. never been a problem before.
buyer has contacted me to say that their "ebay experience" warrants them paying less, ie, normal Airmail and not Recorded.

I don't think i'm prepared to back down - what would you do? if it does get lost in transit then they'll reverse their payment and i've lost out.

OP posts:

southeastastra · 23/02/2011 21:40

which country is it?

Original poster

OhCobblers · 23/02/2011 21:42

spain

OP posts:

caughtinanet · 23/02/2011 21:43

Isn't it up to the seller to decide the postage not the buyer?

I'd stick to your guns and check with ebay if necessary

Original poster

OhCobblers · 23/02/2011 21:45

CIAN yes i agree which is why i'm a bit peeved by the email i received, telling me to re-invoice?!!!

er i'll be the judge of that thanks.

she is completely in the wrong for not checking first. i generally inc a line in my listing about int'l bidders contacting me first for P&p costs but naturally didn't on this occasion !

OP posts:

caughtinanet · 23/02/2011 21:57

I posted the other day about getting lots of enquiries from foreign bidders - I said I didn't post abroad and I'm glad I did if your experience is typical.

I don't sell very often and didn't even think about putting anything on the listing but I will know better next time

FabbyChic · 23/02/2011 21:57

The seller is actually responsible for getting the item to the buyer. Insurance is for the sellers benefit not the buyers, if you had no internatonal postage on your listing then you could have said you don't ship internationally. If you had postage on the listing you cannot charge more than what you had stated.

FabbyChic · 23/02/2011 21:58

You can block international bidders if you do not have postage on your listing stating you ship there.

You can do it from your buyer requirements list in your My eBay.

southeastastra · 23/02/2011 21:59

dp posts alot abroad and has had trouble before but not too frequently - will ask him when he gets back

Original poster

OhCobblers · 23/02/2011 22:00

FC are you saying that the postage for UK should be what i charge them for posting overseas?

as i've not said that i would send overseas in my listing would you all advise to just cancel this transaction and tell them i'm not sending it and re-list?? thanks

OP posts:

PfftTheMagicDragon · 23/02/2011 22:04

Cobblers - FC is saying that if you stated the price for overseas postage without insurance on your listing then you cannot charge more than that.

It all depends on what you listed on the listing.

If you put on the listing that you will post with insurance, if this was the only posting option for overseas buying, then you have no problem.

Just tell them no, that this was stated already, that they can pay it, you are not prepared to take the risk, or they can back out. You can either agree to withdraw from the sale or mark them as a non paying bidder.

Original poster

OhCobblers · 23/02/2011 22:04

thanks SEA
thogh am feeling inclined to cancel the whole thing - was only a small amount of money?!

OP posts:

caughtinanet · 23/02/2011 22:07

I thought that if you didn't have an overseas postage option only UK buyers can bid now ?

As I said above I'm only an irregular seller but did once agree to an overseas bidder and it was quite a hassle to change the listing so they could bid and the buyer told me that he often had the same problem.

Original poster

OhCobblers · 23/02/2011 22:07

thanks Pfft
i actually only included P&P for the UK - nothing for Int'l bidders and they didn't check what the Int'l postage would be before bidding.

i reckon i should just back out of it - the items that go for such a small amount are sometimes the ones that end up being far too much hard work

OP posts:

Original poster

OhCobblers · 23/02/2011 22:08

i've not blocked int'l bidders on my listings so maybe thats it??

OP posts:

FabbyChic · 23/02/2011 23:30

If you havent blocked buyers from countries you do not ship to i.e have no postage for on the listings they can bid.

notcitrus · 24/02/2011 21:26

You don't have to put postage costs for intl bidders on the auction - if they don't ask how much it is up front that's their problem.
I always send recorded in the UK and Airsure or Signed For overseas, and touch wood no problems yet. I let people bid from USA/Canada, Europe and Aust/NZ, and other places if they ask nicely upfront and don't sound like scammers.

chipmonkey · 27/02/2011 20:27

I have bought lots of things from the UK and my understanding has always been that it was up to me to check what the postage would be and that the seller had the right decide if they will use signed-for only delivery.

Original poster

OhCobblers · 27/02/2011 22:52

thanks for that chipmonkey, i thought that to be the case too.
on this occasion i've cancelled the transaction as i could see it was going to become problematic and i could do without the hassle!

OP posts:

vicbar · 03/03/2011 21:26

I post a lot abroad and have only sent 1 thing recorded as it sold for over £30 but that is just for my peace of mind.
The buyer cant dictate the p&p cost this is a bugbear of mine when people bid on something and then email you to say you charged me too much p&p. No I charged you what I said I would you dont have to bid and really 20p extra. Get a life.

Honeydragon · 04/03/2011 21:03

I always try to put a note at the bottom of my listing asking a non uk bidder to contact me for a postage quote before bidding, this normally helps. I have just sold a pram abroad, they emailed me I quoted £70 including insurance. They accepted so I opened the listing to their country and added international postage

It does seem to weed out time wasters.

Honeydragon · 04/03/2011 21:07

vicbar - I had someone comment on my postage charge as the envelope stated 35 pence more than I had quoted, I bet they never query the flat rate of £3.95 mail order companies charge though.

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