Recently bought two items on ebay that are in poor condition but described as excellent or good.

[Pernickety]

I bought two items recently (amongst many) for my DDs. Both items were casual Mini Boden hooded tops. One a fleecy sweatshirt and one a spotted zip up top.

The items came from separate sellers. They look like jumble sale items. I'd have been too embarrassed to sell these if they'd been my items and seen as much wear as they have.

I was about to put them into a charity shop, thinking I must have bought items that were described as well worn but I have looked back at the descriptions and nothing is mentioned about the condition as I see it.

The hooded fleecy top has no fleece or softness on it. It is thin and very worn and looks like it has been through 3 children at least. This item was described as 'worn but in excellent condition'

The spotted top is very faded. I realise this happens with clothing but the description says 'good condition with no signs of wear' Aside from it being faded, it again looks like it has been through several children.

I hate quibbling when it is a matter of different interpretation but in this case, do you think the sellers have been dishonest with their descriptions?

BTW - I bought these items for my daughter's to wear for messign about in outdoors but I feel like they are even beyond that stage of wear!

have you contacted the sellers?

I agree you're right to be cross that they are not as described, but you're not going to get anywhere complaining to us :)

Having said that, I think you're being a funny bit about outdoor messy clothes, neither item sounds unsuitable for that purpose.

I would certainly demand a refund. Ebay will back you up if they quibble.

I have had this too. I bought items described as good condition and to me they were too bad for a jumble sale. Return postage washer than I paid so I kept them and am now more wary. It is a shame as many genuine sellers are loosing business as I will
Never buy second hand on eBay again!

Both these items sound like they have been mis-described, so you can contact the sellers and ask to return them for a full refund.

One thing I have to mention here, as I have read similar before and a few weeks ago had a similar experience with a buyer of my own is this "giving to a charity shop" when the items in question have been described as unfit for use or similar. I sold some books and the buyer contacted me to say that the books were in a disgusting condition and no way would she let her children read them and so she would have to give them to a charity shop. I told her to return them and I refunded her. The books certainly weren't disgusting, I reckon she simply hasn't handled second hand, old books before, nor seen pages that become tanned with age. I relisted the books and sold them and this time the buyer was more than happy. But this is by the by. My point is, should I have chosen to argue with her rather than refunding etc would be - if they are so disgusting that you can't allow your own children to handle them why are you even considering giving them to a charity shop? Are other people's children less worthy than yours? What she did was contradict herself thus providing me with a argument should I have wished to take it up, but what really got to me was the attitude of "it's not good enough for 'my' children but it's good enough for others."
It must cost charity shops a fortune to pay for all this tat to be taken to the tip, and this is money that should be going to the charity fund. Meanwhile the people who have donated believe they have 'helped' the charity by handing over their rubbish.
Rant over

Remember you return via online tracking at your own expense, that is Recorded Delivery at your own cost.

Work out if it is going to be worth the effort to repack and return.

Alternatively you can leave appropriate feedback.

Neg the fuckers

Yes, I get the thing about the charity shop and would not donate books that I deemed not good enough for my children. I cannot bear to throw fabric in the bin though so would put it into a charity bin/bag that recycles the fabric if the items are unsellable.

The reason I say the items are not good enough for outdoor play is because they are so threadbear. Or at least the fleecy top is. But they probably would be okay for playing out in the garden when it is not too cold.

Can I contact the seller and air my grievance about how they listed the condition of the item even if I decide not to return and the item and ask for a refund? I won't give negative feedback but think they should know that I was less than happy with what I got compared to what I thought I was getting.

I could have written the op myself. I often buy my girls clothes on Ebay, and on the whole they are great. Last week I bought dd1 a dress described as 'new and not worn'. It arrived with a stained underskirt and looked very worn. I contacted seller who really didn't care less. She did offer to refund but for me to post back recorded just wasn't worth it (total amount paid was only £3.70). For small value items you really are stuffed. I have ended up with an old rag I certainly would not have described as 'new and unworn'.

How much did you pay for your goods? Probably a lot if they are Boden, I'd open a dispute. Too many sellers are selling rubbish and hoping the buyer will just accept it because they know it's down to the buyer to pay for return postage via trackable method which tends to be expensive.

I had this problem recently.I had no response from the seller and opened a dispute,which ebay settled in my favour.They told me not to bother returning the stained and damaged clothing [recorded delivery would have been more than they were worth].