I bought an Xboz on ebay about 5 weeks ago. It wasn't for me but for a nephew. The xbox arrived and I duly gave it to my nephew. A few days later, my nephew rang and said that he had been unable to get the Xbox to work. I contacted the seller who gave a bit of general advice but this did not help. Eventually my nephew brought the Xbox back to my house and my husband and I tried it out and also were unable to get it work.
I contacted the seller again who agreed to have the item returned to him for investigation. It was returned and the seller contacted me to say that the Xbox was now fine and he was returning it to me.
On it's return, we had exactly the same problem. In desperation I managed to get a friend of a friend who is a gaming geek(!) to come and have a look and we were told that the problem was that the hard drive was totally knackered. I communicated this to the seller who sent me a very disgruntled email saying that the Xbox was absolutely fine and that the problem was out game.
Now I have opened up a dispute through ebay resolution centre and a couple of emails have bounced back and forth. The seller is still saying that the Xbox is fine and the problem is our game (a brand new copy of Fifa 10 which works on other consules). However we seem to be getting nowhere. Ebay have not contacted or rung me, I am still stuck with a bloody Xbox that does not work and £70 is down the swanny. The seller is intimating that I am a liar. I have great feedback, have been buying and selling for years and never had a problem like this. I am conscious that time is going by. What should I do now? Do I need to put in a dispute through paypal as well or should i just wait and see what ebay say. I am frightened that ebay will take his side because he is claiming that the xbox was working fine when he had it. But why would I claim that an xbox is not working if it was???
Sorry for long post. Any advice appreciated.