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If you buy or sell items on eBay, you will find tips and advice on this forum.

PLease can you tell me if you think I've overcharged on P&P?

8 replies

StealthPolarBear · 28/07/2010 12:42

Have just sold some old textbooks. Had no idea what P&P would be so guessed, but I think I may have overcharged. I know they're paying for my packing materials too, so what do you think of the following:

£1.50 for postage that cost 96p
£2.50 for postage that cost £1.32
£3 for postage that cost £2.36

Obviously it's the 2nd I'm mainly concerned about as it's almost double - do yuo think I should refund 80p or so?

I also sent one at a cost of £1.95 and had charged £2 for P&P - so I promise I'm not trying it on, just clueless

OP posts:
stripeyknickersspottysocks · 28/07/2010 12:49

Don't worry about it. The buyer would have seen how much the postage was before they bidded, taken that into account and still wanted the item.

IME its quite common for people to charge a bit more for postage than it costs as Paypal/ebay don't take a % of postage costs. So people sell stuff for a lower amount but with higer postage. Like you say its packing materials as well, plus your time in going to the post office.

StealthPolarBear · 28/07/2010 12:52

really? I'd be very if I paid £2.50 to post something that cost £1.30. Do you really think I should leave it?

I always forget that if books class as large letter they are quite a lot cheaper.

OP posts:
NoahAndTheWhale · 28/07/2010 12:56

I'd probably feel a little bit about the second one but only do much as to give you 4 stars for cost of postage instead of 5.

StealthPolarBear · 28/07/2010 13:00

right, going to offer some money back, i really don't want yo rip anyone off.
Thanks both for your advice.

OP posts:
MoonUnitAlpha · 28/07/2010 13:01

Really, people shouldn't be making money on postage - think 50p-£1 on top of actual postage costs is fair though, so the second one is a bit borderline for me. Not sure if I'd refund though.

I recently bought something with £6 postage and when it came the actual postage cost was £2.80 Now that's really cheeky, and blatantly someone trying to make money on postage, and I said as much in my feedback.

I have scales at home, so when I sell something I weigh it and work out the actual postage cost, and then round it up to the nearest 50p/£1.

StealthPolarBear · 28/07/2010 13:03

Does anyone know how to do that? DI I do it through PayPal?>

OP posts:
StealthPolarBear · 28/07/2010 13:09

done it, thanks

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happynappies · 28/07/2010 13:52

This is a really interesting issue. I've recently been given a sort of warning from E-Bay about my ratings (although I've only ever had positive feedback, so can't really understand it). Always use scales to weigh things, and think I am pretty fair - but have had a few issues with overseas buyers. People seem to expect that postage costs should equal postage charges, and obviously it is supposed to take into account packing materials, your time/travel costs to post office etc. For a one-off E-bay sale you can sort of write this off, but when you are constantly having to parcel things up and take the time to travel to post office etc, it does mount up. I don't understand why people take issue with postage after they've bid? The postage charges are there for them to see, you can always enquire e.g. if it is possible to arrange a courier/pick up in person etc etc, or combine postage for more than one item. I think that E-bay are driving the expectation that money shouldn't be made on postage because they don't get a cut of it, which means that people's expectations are different now if that makes sense. I don't want to make money out of postage, just cover my costs!

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