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Dementia and Alzheimer's

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New Online AA form

6 replies

MorrowTreasure · 22/02/2025 10:47

Has anyone had experience of the new( ish) online form for Attendance Allowance? I’ve read that some say it’s an easier process. Just wondering if people have found that to be true or is it the same as the paper one? Am wanting to apply for my 86yr old DM who applied 3 years ago but underplayed everything - heart disease/hearing loss/sight loss/symptoms of vascular dementia/falls/toilet accidents etc..and was rejected as she didn’t put any of that in the form. This time I need to be more hands on with filling it in as she needs so much more care now and really qualifies I think. She’s resistant to applying as she doesn’t want to share/admit any of that information and I think a fair amount of denial/confusion there too.
Anyway if anyone has had experience with the online process would be good to hear how it went.

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olderbutwiser · 22/02/2025 15:02

From memory of doing FILs last application, there are quite a few detailed questions of the “how far can you walk without needing to stop for a rest” type combined with finding prescription lists etc, which took a bit of time to go come up with viable answers to. I would imagine it would be worth printing it out and going through it 100% before attempting it online.

That said if you are methodical, do it for the “worst day”, and remember she needs to have had the symptoms for 6 months or more, it’s very very doable.

Iloveeverycat · 22/02/2025 16:59

I found it easier to print the form out or phone up and ask for one to be sent it will be back dated to the phone call. You just need to make sure that you put the help they need on the worst days. It is straight forward with specific questions. If it takes longer to do things like getting dressed and needing help with things. Help with medication, bills, letters, making Dr's appointments. Talking on the phone for them as they sometimes don't understand or remember what was said. List all medical conditions, prescriptions. Senfd copies of hospital letters. There is space to add extra information.

MorrowTreasure · 23/02/2025 10:51

I have read somewhere DWP are testing out a newish online form that isn’t the same as the paper one (that you can also print out). More of a tick box one without medical evidence. Was just wondering what this one is like before attempting it. Have done the usual one before three years ago so familiar with that one.

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TinyMouseTheatre · 23/02/2025 11:58

I've reapplied for DFIL recently but with the paper forms. As others have said, you'll need a list of her prescriptions, NI Number and her bank account details.

I've applied for AA a few times for different oldies in the family, they've all needed help with the forms. If they're at the stage where they need AA I think most are Parker the point of being able to engage in what is essentially a complex and lengthy form.

Pushkinia · 26/02/2025 14:44

Yes, I used the online form to apply for AA for my mother. It opens on a Monday and only lets a few applications happen that way.

The form took me about 30 minutes to fill out and we got a letter two weeks later saying she had been awarded higher rate - she’s 80 with dementia - so much easier than the paper form.

MorrowTreasure · 26/02/2025 18:57

Ah that’s good! I filled in the online form today and yes was easier to do so fingers crossed.
My DM is 86 with multiple issues including heart problems and the beginnings of what looks like vascular dementia but not diagnosed as yet.

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