Hi we had a very unusual call from Mum's care home, saying that they were going to send us new contract material that needed to be signed, and it was about "Mum's care" and money. She has been there several years, and there have not been any money problems that we know of.
We are hearing that some homes are trying to make residents' families say they will be liable for the fees. Has anyone had this problem? Mum can pay her own way at present, but we cannot pay for her - we don't have the income. Apparently it's legal to stipulate this, but I don't see how it is ethical. If someone in care runs out of money, it is the local authority's responsibility to take over.
The home is** part of a big chain and usually reputable but I am aware they are short of residents locally, and sometimes a bit chaotic at the local level. But I imagine this comes from Head Office, who are efficient over what they want!
Thank you for any light you can shed.