This is my personal response.
I think you have misinterpreted what you have been told, as that is absolutely not the policy and not the case. All cycle theft are recorded and assessed for viable lines of enquiry. But investigations are limited if:
The bicycle was left at a station for more than two hours.
There is no clear time or location of the offence.
There is a lack of CCTV, witnesses, or other evidence.
The limited aspect really links to trying to narrow down when the theft actually took place. We often find that bikes are left over night, or all day. That makes it difficult to determine when a bike was taken, even more so if we don't have a specific description of the bike.
CCTV Review:
- BTP will typically review up to two hours of footage.
- Longer reviews are considered disproportionate due to resource constraints.
- This policy aims to prioritise crimes that cause the most harm, such as violent or sexual offences.
Please be assured that every crime is recorded and investigated but some are harder than others. Whilst there is no place for any crime, resources do have to be prioritised, and this came sometimes leave remote stations vulnerable for bike thefts.
Whilst there is absolutely no place for crime, some of the responsibility falls with the bike owner, all too often we see very expensive electric bikes padlocked using a £2 lock from Poundland.
My advice initially is to fit an air tag or similar tracking, have an expensive lock, and to look on Facebook market place.